Vice President, Revenue Management

Hyatt Hotels Corp. Chicago , IL 60602

Posted 2 months ago

The Opportunity

Hyatt seeks an enthusiastic VP-level leader to join our Revenue Management organization for the owned/managed portfolio in the Americas. This role will be responsible for helping to drive revenue management strategies and deliverables for our hotels across all brands represented in this region. In this role, you will be collaborating closely with the broader revenue management, as well as commercial teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests. And you will be counted on to not only drive best-in-class revenue management practices but to roll out the new Hyatt PrO (Ideas) platform, as well as build the strongest RM organization in the industry.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

  • Annual allotment of free hotel stays at Hyatt hotels globally

  • Flexible work schedules

  • Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

Being part of both the Americas Commercial leadership team, as well as a key leader in the company's global revenue management organization. This is a highly matrixed structure that will have this leader interface with key leaders in sales, marketing, digital, distribution, loyalty, and brands, but will also require seamless collaboration with operations and finance. We are looking for an accomplished leader who has a track record of:

  • Strategic thinking and innovation to not just drive results today, but to be able to imagine and implement programming that will lead hotel performance into the future

  • High focus on goal achievement

  • Ability to lead, grow, and develop a senior group of regional leaders, but also identify future talent

  • Articulate a vision and a story to executive-level leaders

  • Collaborate with colleagues in franchise, as well as revenue management operations to optimize performance across the regions in a multi-brand/segment environment

Experience Required:

  • 15 years' experience in Revenue Management. Significant experience in the leadership of all or part of a well-respected revenue management function within a company and industry that is highly dependent on revenue management as a core competence (e.g., hotels, airlines, cruise lines, car rental, or gaming-preferably). Consideration will also be given to individuals experienced in revenue management solutions from the consulting/services arena, but preference will be given to those with prior experience.

  • Expertise with revenue management information systems

  • Information systems literacy, necessary to Hy PrO (Idea's Platform), and a strong affinity for optimizing systems in day-to-day use.
  • Transformational change experience
  • Experience developing new strategies, establishing vision, and leading business change across people, systems, and processes to centralize the revenue management function and realign the regional teams that support it.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.


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