As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Partners HealthCare is a not-for-profit health care system that is committed to patient care, research, teaching, and service to the community locally and globally. Collaboration among our institutions and health care professionals is central to our efforts to advance our mission.
Founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare includes community and specialty hospitals, a health insurance plan, a physician network, community health centers, home care and long-term care services, and other health care entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and Partners is a national leader in biomedical research.
Partners has created an Ambulatory organization to improve patient health by delivering patient-centric ambulatory care in a community-based setting. To do so, it is investing hundreds of million so of dollars to design and redesign patient care systems, sites, processes, training and outcomes and be a leader in ambulatory care service and innovation.
The Vice President for Real Estate & Facilities, Partners Ambulatory Care will be responsible for overseeing and managing the Partners Ambulatory Care organization's property portfolio in the areas of site acquisition/control, design, construction and building operations. The VP will be part of a leadership team dedicated to carrying out the Ambulatory operating vision and growth strategy. This individual shall be self-directed, motivated and capable of resolving complex issues in a timely manner, consistent with the organization's goals and objectives.
As the Partners Ambulatory Care initiative is a new system-wide venture, emphasis is placed upon team members who possess the skills, positive attitudes, growth potential, creativity and flexibility to foster and implement change. Opportunities exist for team members to contribute within their primary areas of expertise as well as in other organizational functions.
Principal Duties and Responsibilities
In partnership with site and central leadership, manage Partners Ambulatory Care development, expansion, conversion, capital improvement projects and facilities operations. Develop and implement plans and strategies to achieve Partners Ambulatory Care's objectives and institutional goals.
Develop and implement programs and initiatives, with a goal of continuous improvement, that support the best possible patient, provider and employee experience.
Manage, conceive, market and execute development projects of significant complexity.
Lead multiple, simultaneous large-scale capital projects including defining the scope of work, developing budgets and the establishment of firm project schedules.
Oversee the coordination of design and construction activities to include, but not limited to, architect, contractor and consultant solicitation, selection and contracting, design and construction document review, and construction administration.
Oversee, manage and direct outsourced development, construction management, consultant services, facilities services providers and activities as each project requires, including the review of payment requisitions consistent with contract documents.
Through the development and monitoring of metrics and key performance indicators, ensure that all Partners Ambulatory Care projects and programs are successfully completed within the approved schedule and budget. Ensure that processes and procedures related to project close-out are maintained.
Ensure/oversee the collection of acceptable certificates of insurance, lien waivers and other required project controls documents. Monitor tenant improvement allowance budgets and maintain project files including project status and performance reports.
Develop a high-performing internal and/or external team through supervision, training, coaching and mentoring.
Oversee building commissioning, integrated testing and all processes related to the timely and successful startup of fully-functioning facilities.
Responsible for leading all engineering, property management, parking and transportation services, food services, environmental services, material management, and safety and environmental affairs across the portfolio to ensure the integration of clinical, research and support goals are reinforced by facilities operations and initiatives.
Integrate the facility planning function with strategies, providing strategic real estate and facility advice for the organization.
Develop, manage and monitor multi-year operating budgets for all properties within the Partners Ambulatory Care portfolio.
In collaboration with central colleagues, develop and oversee efficient and effective facility programs including:
Sustainability & Energy Master Plan
Strategic Deferred Maintenance and Capital Renewal
Provide executive leadership in the design, development and implementation of systems and processes that improve patient safety, process efficiencies, program growth and overall sound financial performance.
Develop strong, collaborative relationships with entity and central colleagues while sharing best practices and the implementation of industry standards with a goal of continuous improvement in all areas of responsibility.
Ensure positive and productive interaction with government agencies and authorities having jurisdiction.
Understand business risks, manage company exposure and keep senior management up to date with risk exposure and methods of strategic risk mitigation.
Bachelor's degree required; Master's Degree strongly preferred.
Minimum 8 years of practical working experience in the development, construction or real estate industry related fields with a demonstrated strong project and construction management background with successful execution on multiple construction types from ground-up core and shell design and construction, to execution and delivery of tenant improvements to complex capital improvements. Experience with design and construction of ambulatory care sites desirable.
Experience and knowledge working with New England (primarily Massachusetts) architects, consultants and contractors is desirable.
Working experience with New England (primarily Massachusetts) unions and subcontractor trades, and knowledge of current market pricing is desirable.
Strong working knowledge of:
o Massachusetts Department of Public Health (MADPH) Design Guidelines
o Centers for Medicare and Medicaid Services (CMS) Requirements and Environment of Care
o Facility Guidelines Institute (FGI) Guidelines for Design and Construction of Hospitals
o The Joint Commission (TJC) Elements of Performance
Ability and desire to travel (primarily New England) as necessary to meet project goals and objectives is a requirement.
Multi-site regional management experience, including start-up, required.
Familiarity with real-estate related contracts (vendor agreements, construction contracts, leases, purchase and sale agreements, etc.)
Must exhibit proven leadership and management skills necessary to challenge, train and develop staff as well as bring various company departments together to accomplish regional and company objectives.
Capable of developing and executing strategic redevelopment plans and can balance competing strategic objective to obtain maximum value for the region and company.
Must understand the legal and financial risks of the business, be able to mitigate company exposure and inform executives of risk the region and company are exposed to.
Proven track record of maintaining the highest standards of performance, quality, credibility, and integrity.
Strong strategic mindset. Effective analytical skills, and the ability to make decisions quickly and independently. Ability to generate and encourage creative ideas, innovative thinking, and imaginative solutions to issues or problems.
Very strong oral and written communication skills are required with demonstrated interpersonal skills and ability to interact both internally with other company members, and externally with government entities, tenants, contractors, architects, consultants and project team members.
Must be able to mobilize a team, garner support and communicate a vision for the project to community groups, consultants and co-workers.
Extraordinary professional discretion in the handling of highly confidential and/or political information and data.
Partners Healthcare System