The Vice President of Practice Quality and Innovation (PQI) is accountable to the President and Chief Operations Officer. This is the executive responsible for clinical and operational quality improvement program development, change management for the organization and its providers and clinical staff, and gathers, analyzes, interprets, and presents data to system and network groups and collaborating partners throughout UNCHC Ambulatory Services and UNC Health Alliance (UNC HA) independent practices. This leader supports population health and develops and drives clinical improvement and efficiency strategies through the influential delivery of actionable analytics.
The UNC Health Alliance is UNC Health Care's integrated Population Health Services Organization. The Alliance is the scalable infrastructure, charged to deliver solutions for UNCHC and UNC Health Alliance to be a leader in value-based care delivery and population health. The units aim is to transform financing, operations and care delivery to maximize health and value.
With the quadruple aim as true north, Health Alliance leaders:
Develop payment models and payor partnerships to lead statewide transition to Value
Drive delivery of superior care through continuous improvement and data driven solutions
Develop the highest value provider network in the region
Deliver on promise to improve care access, patient, staff and provider experience
Develop/implement leading population health and care management solutions at expense below national benchmark
Drive care redesign to reduce unnecessary variation in care across UNCHC and Health Alliance network
Transform care through data, analytics, actionable reporting, and transparency
The Vice President of PQI is a member of the UNC HA senior management team, responsible for every aspect of quality improvement, change management, and analytics, including budget, finance, planning, resources and operations. Receiving reports from directors to track financial and operational performance in line with unit and company strategies and, in turn, presents reports to the UNC HA president and chief operating officer. This leader will develop and implement a program to advance high quality/low cost health care delivery to support the mission and core values of UNCHC and UNCHA and its clinically integrated network of independent partners and health systems.
This leader must display outstanding interpersonal, negotiation, verbal and written communication skills. The ability to build consensus among key stakeholders, including providers, employees, and leaders within affiliated health systems is essential. Demonstrated ability to build and lead a high functioning team is required. Requires flexibility and responsiveness to adapt decision-making activities in frequently changing situations.
This position reports to the Chief Operating Officer.
Requires a minimum of 10 years of related experience, with a minimum of 7 years of health care management and leadership experience.
Clinical experience is required; experience in physician practice management and operations is preferred.
Extensive experience in quality improvement processes, change management, and the analytics necessary to support these efforts; experience in project management, EMR development/deployment, vendor management, and budgeting.
MD or DO required. MPH preferred.
Working knowledge of alternative payment models (APM) with direct experience from at least one APM initiative (i.e. CMS NGACO or other payer risk-based arrangement). Thorough knowledge of NCQA recognition programs (PCMH, PCSP, DRP, HSRP), Meaningful Use, and a working knowledge of advanced reporting and analytics.
Must possess a pragmatic, applied orientation to clinical quality improvement (i.e. Lean Six Sigma, Hoshin, etc.) and a solid grounding in health care delivery and evidence-based medical practice. Also, must have the ability to interact and communicate effectively with physicians, nurses, finance experts, and IT staff, including business analysts associated with analytics and reporting.
UNC Health Care Systems