Vice President, People Operations and Employee Success
Location: San Francisco, CA- United States
Job ID: 20WD39633
The Autodesk People and Places Organization (PPL) is undergoing a global operating model transformation focused on redefining, modernizing, and delivering a world-class employee experience at Autodesk. We are looking to expand our PPL Leadership Team by adding another visionary thought-leader, to help us build and shape our progressive approach to best supporting our global, innovative workforce.
The Vice President, People Operations & Employee Success will lead a broad service delivery organization comprised of: HR Operations, HR Shared Services, Global HR Managers, HR Technology, Data Insights/Analytics, and Employee Relations. It is a critical member of our PPL Leadership team and will report directly to the Chief Human Resources Officer (CHRO).
This role will be tasked with devising and implementing a multi-year strategic roadmap that positions the function's focus on the employee experience. Specifically, this role will deliver a transformative and connected employee experience across all stages of the employee lifecycle. It will drive manager enablement and deliver consistent levels of user experience.
With oversight of all processes, tools and metrics that optimize HR services and solutions, this role will champion end-to-end process optimization, integrate HR processes into a global operational network, and establish accountability across the organization.
Success in this role will require seamless partnership with other People and Places Organizations (Centers of Excellence, Strategic Talent Partners, Communications, PMO, Corporate Real Estate, Facilities, Security, Travel etc.). It will also require close collaboration with other business services organizations within our finance, legal and enterprise technology organizations.
Delivering a World-Class Employee Experience
Build and implement a strategic vision and roadmap for HR Operations and Service Delivery in support of a world class employee experience
Cultivate, maintain, and enhance effective relationships within the People and Places function and business teams to understand current and future business needs
Establish and own HR service delivery and customer (employee) experience through balanced deployment of self-service tools and resources and higher touch HR manager support
Balance sensitive handling of employee issues in conjunction with our culture, policies and practice leveraging our global ER team
Establish performance benchmarks, review mechanisms and SLAs
Technology and Data
Define the technology roadmap to support scale
Act as a change agent to drive HR digitization and process improvements
Build sophisticated Data Insights and Analytics function to serve employee and manager needs and to provide robust talent data to help leaders make better talent decisions
Leverage technology to automate and improve our overall program delivery
Establish a global location strategy for the team to best support our globally dispersed workforce
Foster "customer service/employee experience" and culture throughout the People Operations and Employee Success organization and serve as a change leader
Manage a diverse and highly engaged team of people operations professionals, creating a sense of belonging and high levels of collaboration both within this team but also across the rest of PPL
Create a high level of ownership within the team, setting goals, evaluating performance and growing capability and team effectiveness
Process Improvement & Compliance
Proactively identify and create operational efficiencies through centralized administration and globalization of processes;
Define and establish processes and procedures and partner with global leads to build scalable and compliant processes with a focus on continuous improvement
Review and implement processes and procedures to ensure operational compliance with local regulations and regulatory requirements
Vendor Management, Budget Oversight
Manage the budget for Operations which includes systems and technology investments
Review and manage vendor relationships
10 years of experience leading teams with a minimum of 5 years of experience building a service delivery team with employee-experience focus for a large, complex, and global technology organization
Strong experience of leveraging and implementing progressive technologies for scale
A bias for action and ability to balance data driven decisions and long-term vision with strong and efficient delivery
Experience leading significant organizational transformation efforts
Experience in building and expanding global delivery centers for multi-disciplinary services
Service expansion/innovation expertise, and change management skills to enable the modernized employee experience for Autodesk
Strategic, enterprise-wide and systems thinking
Entrepreneurial and transformational mindset, driven to create and innovate
Ability to assess needs, influence, collaborate, deliver and partner at the most senior levels in the organization
Demonstrated ability to build collaborative, trustworthy relationships within a human resources organization as well as across functions and geographies
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.