Vice President Of Property Management

Job Description:

Overview The Senior Vice President of Affordable Housing Management, The Vice President of Property Management assumes responsibilities for leading the implementation of affordable housing strategic initiatives and providing operational leadership for the Property Management business line. This includes providing guidance for the day-to-day operations, P&L responsibility, and oversight of a Core Value-focused employee experience and resident customer service. The Vice President of Property Management will direct and lead a team of five Regional Vice Presidents, and a Sr. Director of Housing Program Compliance.

Travel: Frequent; multi-state

Work Location: Columbus, OH preferred

Education: Bachelor's Degree required. Degree discipline in Business, Finance or Property Management highly desired

Experience: Minimum of 10 years' leadership experience required at the Executive (VP) Management level. Minimum 6-8 years of relevant property management experience, leading and supervising multi-site Regional Property Leaders or other VPs, and/or a revenue-producing business line, demonstrated progressive and dynamic leadership with proven results required. Proven successful project management, change management and/or scalable system implementation experience desired. Proven and demonstrated ability to deliver on owner's goals and objectives, consistently.

Skills: Must have progressive working computer skills with working knowledge of professional computer software systems and programs (Microsoft Office Suite, Microsoft Teams, Smartsheet, Power BI, etc.) and the capacity for learning new software systems quickly. Must have solid knowledge and understanding of financial reports, data analysis, and ability to present skills before senior leadership and/or Board of Directors. Must be self-directed with excellent organizational skills, and the ability to manage tasks, projects and assignments concurrently. Must have proven and demonstrated ability to successfully lead others towards owner's goals, in an environment of complexity. Must have strong motivational skills and a high emotional intelligence quotient (EQ).

Certifications Desired: Certified Property Management (CPM), Housing Credit Certified Professional (HCCP), Lean Six Sigma-Black Belt

Essential Functions

• Leadership and Team Development: Lead, engage, coach and motivate a diverse team of professionals spanning Regional Vice Presidents, Regional and Area Leaders, Directors, Community Site Teams, and support teams. Cultivate and scale a culture of excellence and collaboration. Lead successful performance thru team members, to meet or exceed occupancy, market rate or LIHTC rent growth objectives, budgeted NOI, cash flow projections, and other established Key Performance Indicators (KPI).

• Strategic Planning and Execution: Develop and/or execute on strategic plans aligned with the company's overall objectives, ensuring effective implementation and the measurements of success. Collaborate closely with cross functional teams to support holistic business goals, particularly in areas of development, lease-ups, learning and development, and asset management, as well as HR, Legal, Accounting, IT, Procurement and Finance.

• Financial Management: Collaborate with Asset Management to monitor, evaluate, and optimize property performance in alignment with ownership/investment objectives. Develop and implement cash management strategies to ensure positive operational cashflow and meet revenue targets.

• Performance Monitoring and Improvement: Establish mechanisms for proactive identification of performance trends, implementing corrective measures where necessary. Regularly report on progress, status and other initiatives, including presentations before Senior Leadership and the Board of Directors.

• Employee Engagement and Development: Design, implement and/or support programs to enhance employee engagement, recognition, and alignment with company values. Collaborate with learning and development, to insure timely creation of applicable and sustainable training and education programs for the property management division.

• Policy and Procedure Development: Develop, and implement new policies and procedures, when applicable to support overarching business objectives, ensuring ongoing housing program compliance with relevant governing authorities, such as Tax Credit, HUD, PRACs, Section 202/8, Rad for PRAC, Market Rate, Housing Choice Vouchers, and Project Based Rental Assistance.

• Budgeting and Profitability: Lead the annual site operational budget process, establish goals with Asset Management, and drive profitability plans, where applicable, across the portfolio. Monitor and adjust as necessary to ensure financial success.

• Stakeholder Relations: Foster positive relationships with industry partners, local housing authorities in various states, HUD offices, LIHTC partners, lenders, owners, and/or investors. Ensure compliance with all regulatory and ownership/investor requirements.

• Resident Care: Oversee the development, implementation or sustainability of community-wide, resident satisfaction programs to ensure an ideal resident experience, across 24 states.

• Professional Representation: Serve as a professional representative of the company at industry conferences, events and internal management meetings.

• Process Improvement and Project Management: When applicable, manage assigned property management-related projects ensuring timely execution and sustainable delivery, across all 340+ communities.

• Perform other duties and responsibilities as assigned

Additional Functions

• Demonstrates advanced and working knowledge of affordable housing and property management operations in order to serve as a liaison between internal staff, senior leadership, and/or external partners.

• Demonstrates ability to lead multiple initiatives or a major project from inception through delivery.

• Support the development of appropriate risk-mitigation procedures, including disaster and emergency response protocols.

Expectations

• Proven leadership experience in the property management field.

• Strong understanding of financial management, predictive data analytics (Power BI), and budgeting for a business line.

• Ability to navigate complex regulatory environments and housing programs.

• Strategic thinker with a track record for big-picture thinking and demonstrated ability to execute operationally on business objectives

• Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides core-value driven leadership, as a role model to promote a team approach, with collaboration, across all regions.

• Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences' Employee Information Guide (EIG) as well as any facility/agency handbook including but not limited to corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

• Performs other duties as assigned.

In return, National Church Residences offers an excellent total reward package that includes:

Medical Insurance -several options available

Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts

Paid Time Off (PTO) and Paid Holidays

Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay

Reimbursement for Tuition expenses

Employee Discounts including Tickets, Retail, etc.

Short-Term & Long-Term Disability coverage

Accident, Hospital Indemnity & Critical Illness Insurance

Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more

• Programs may vary depending on Full Time, Part Time or Contingent status

Want to know more? We can't wait to tell you! Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.