Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.
But what does Funko do?
Funko is a purveyor of pop culture, making and selling license-focused collectibles. We're based in Everett, WA where we have a store that delights kids of all ages (kids at heart included). We currently hold hundreds of licenses for franchises ranging from Marvel to Harry Potter, giving us the rights to create tens of thousands of charactersone of the largest portfolios in the pop culture and collectibles industry. We take your favorite characters and turn them into adorable, or sometimes scary, collectible figures. Our most famous line, Pop! Vinyl, has millions of fans around the world.
This role oversees the day-to-day operations of Fulfillment Centers, people development and operations objectives for the Fulfillment Center's Inbound, Outbound, and Logistics areas. Responsible for managing and leading a team of Directors, Managers, and Supervisors, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Centers.
Your Superpowers in Action
Oversee order fulfillment, shipping, receiving, transportation and inventory management for all Funko products in the United States
Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan
Ensure compliance with specified contract metrics, operational, and personnel activities in the fulfillment centers, and maintains high standards of operational activities, introducing a lean manufacturing concept where applicable.
Develop an annual operating budget and manage a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue and profit parameters
Responsible for operations and managing best practices with a strong emphasis on production efficiencies and asset utilization; ensure the development of systems and procedures for operating and managing physical facilities, human resources, equipment and products in a profitable manner
Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations
Will set and clarify requirements and expectations for Operations and Area Managers; measures performance, provides feedback, and holds Directors of Operations accountable for their performance and the performance of their departments
Takes proactive steps to ensure that best practices are shared across all departments, shifts and the various Fulfillment Centers
Collaborate internally with key leaders to establish proactive communication, build operational efficiencies and lead operational initiatives to drive business value
Responsible for effectively managing third party contracts and relationships in the areas of warehousing, transportation and technology
Must-Have Superhero Gadgetry
15+ years' experience in Supply Chain, Logistics and/or fulfillment centers, preferably in a distribution environment
5+ years' experience in a senior leadership position in a fulfillment center required
Excellent organizational, leadership, motivational, analytical problem solving and strategic thinking skills
Six Sigma certification is preferred
Demonstrated negotiation and management leadership skills
Strategic material management and procurement experience with managing high volume transaction of technology parts and forecasting needs / requirements in order to maximize volume discounts with key partners
Ability to develop and monitor production strategies and performance metrics
Ability to work in a fast-paced environment with dynamic priorities and demands
Understanding of budget development and monitoring with knowledge of P&L for all operations
Experience with performance metrics and process improvement and Lean techniques
Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
Flexible to work a variety of hours as business demands, including overnight, weekends and holidays
Experience in managing/developing a contingent workforce during peak seasons