Ipsos is the world's third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.
Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).
ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.com
Ipsos - Innovation
The Ipsos Innovation Practice helps clients realize true in-market growth by crafting impactful innovations tailored to the needs of today's consumers. With over 40 years of experience exploring consumer behavior around the world, Ipsos is uniquely positioned to bring its clients robust, validated models, as well as cutting edge solutions with global scale.
You will play a critical role within Ipsos' US business, combining leadership skills, business development savvy, and research expertise to shape and grow a significant portion of US revenue with existing and new client relationships. You will oversee a dynamic team of innovation professionals - ranging from junior to seasoned researchers - ensuring they have a clear and strategic road map to success. With your guidance, your team is expected to provide best-in-class service, consultation and thought leadership to a range of clients, with an emphasis on innovation and new product development. You have a passion for developing new business opportunities proactively and pursue them with gusto - both incremental revenue streams with new client targets and increased penetration with existing clients. You thrive in an evolving market that demands change and outside-the-box thinking and enjoy serving as a trusted advisor to both your clients and Ipsos colleagues.
Revenue and Profit Management:
Set and achieve realistic, but ambitious, revenue and profit targets for the broader team, as well as for sub-teams/clients (revenue targets by client and research solution, for example)
Monitor delivery against P&L targets: regular sales forecasts to leadership and identification of compensatory revenue pursuits when course correction is necessary
Analyze revenue data to create account strategies for key clients that will drive growth year over year via repeat business, preferred supplier status, and expansion into new spaces and capability areas
Oversee and review proposals for new research projects and programs, ensuring they are thoughtfully designed, competitively priced, and effectively pitched to clients
Align clients with client service representatives that are best poised to generate strong client relationships and revenue growth
Assign team members to direct managers that are equipped to coach and develop junior staff in terms of research fundamentals, as well as client service and business development skills
Balance the delegation of client relationship and project duties to your broader team, with the need to directly involve yourself in day-to-day activities on strategic initiatives
Encourage the team to develop strong partnerships with other Ipsos Divisions to respond to new business opportunities and deliver best-in-class solutions to addressing client business questions
Ensure your team is trained to properly oversee research projects from beginning to end, including costing, management of internal operations functions and ensuring the successful delivery of insights and recommendations to clients.
Client Business/Relationship Management
Establish yourself as a trusted business partner with your clients, working to grow relationships into true partnerships by ensuring accounts are serviced with excellence in terms of project execution, analysis, and activation of learnings
Prioritize client relationship efforts with the greatest ROI, building prospect client contact lists, and strengthening ties with influencers/decision makers and stakeholders throughout client organizations
Proactively identify and resolve client pain points including, but not limited to:
Methodological advice stemming from business questions, including introducing new methodologies or solutions from adjacent Ipsos practice areas
Analysis resulting in consumer insights that can be easily interpreted and applied to client business plans
Ability to connect the dots across multiple work streams for more holistic learnings
Engaging presentation and activation of learnings through insightful recommendations, workshops, and debriefs with clients
Ideal Candidate has the following Skills and Experience
Minimum of 10 years of research experience; ideally at least 5 years on the supplier side
Financial Services industry is preferred
Strong team leadership skills with past experience in mentoring and/or managing others
Strong aptitude for research consulting with highly developed analytic skills
Ability to think strategically about the clients' business issues and design research to address the client's questions
Highly motivated, self-directed and possess a driven personality capable of working within tight deadlines
Ability to develop strong relationships with clients
Superior organizational skills, including ability to manage and delegate work effectively, attention to detail, and demonstrated commitment to the accuracy and completeness of information
Excellent written and verbal communication skills in addition to well-developed interpersonal and presentation skills
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.