Vice President, Chief Compliance & Ethics Officer (Cceo)

ABOUT UCARE

UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.

WORKING AT UCARE

Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 200 Workplace for 15 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.

Position Description

As the Vice President, Chief Compliance and Ethics Officer (CCEO), you will be responsible for establishing and implementing UCare's Compliance and Ethics Program; including fraud, waste and abuse (FWA) prevention and detection program, in order to maintain the highest level of ethics and to comply with all relevant federal and state statutes, regulations and other guidance. Oversee Internal Audit Department, Civil Rights Coordinator, Risk Adjustment Compliance Office, and Special Investigations Unit. CCEO has regular, direct reporting responsibilities to UCare's President and Chief Executive Officer, the Board of Directors, and the Compliance Committee (a committee of the Board of Directors), as well as ongoing direct access to the same at the CCEO's discretion.

The CCEO defines the compliance program structure, educational requirements, reporting, and complaint mechanisms, response and correction procedures, and compliance expectations of all UCare staff and first tier, downstream and related entities (FDRs). Direct and coordinate compliance with relevant federal and state laws and regulations, including those impacting Medicare Advantage plans, Medicaid managed care plans, Qualified Health Plans under the Affordable Care Act, and health insurer and health maintenance organization (HMO) regulatory matters.

• Serve as executive sponsor for the Compliance Committee, which includes responsibility for preparing written materials for Compliance Committee meetings that occur at least once per quarter.

• Serve as Chair of the Compliance Oversight Committee, providing company-wide leadership on compliance matters. The Compliance Oversight Committee is a cross-departmental body that promotes an effective and efficient structure for the successful maintenance of UCare's Compliance and Ethics Program. The committee helps ensure the Program is focused on prevention, surveillance, risk and strength identification, timely reporting, investigation, remediation, and corrective action.

• Create, coordinate, by appropriate delegation if desired, educational training programs to ensure that UCare's Leadership Team, Board of Directors, managers, employees, FDRs, and other pertinent individuals are knowledgeable about UCare's Compliance and Ethics Program, its Code of Conduct, compliance policies and procedures, and all applicable statutory and regulatory requirements. Serves as a resource to departments' training programs to ensure they address key compliance requirements.

• Report on compliance matters as appropriate to the Executive Leadership Team and to the Board of Directors. Ensure that compliance reports are provided regularly to the President and Chief Executive Officer, the Compliance Committee, and the Board of Directors. Reports should include the status of UCare's Compliance and Ethics Program implementation, the identification and resolution of suspected, detected or reported instances of noncompliance, and UCare's compliance oversight and audit activities.

• Provide oversight and day-to-day administration over the Compliance department including supervision, mentoring, and mutual goal setting and management of direct reports. Ensure the recruitment, hiring and orientation and training of high performing, competent and experienced staff for the attainment of strategic goals. Mentor, guide and develop skills of direct reports on a regular basis to assign and monitor workflow. Advance resourcing strategies including allocating staff and support necessary for cost-effective department operations and a highly engaged team.

• Develop and implement methods and programs that encourage managers and employees to report violations of the Compliance and Ethics Program and potential FWA without fear of retaliation. Maintain, and strengthen as appropriate, accessible communication for employees to raise compliance issues, including managing reporting mechanisms such as the compliance hotline. Maintain documentation for each report of potential noncompliance or potential FWA received from any source, through any reporting method (e.g., hotline, mail, or in-person).

• Oversee UCare's Risk Adjustment Data Compliance program, including appropriate vendor oversight, and supporting efforts to ensure reporting accuracy. Oversees the facilitation of Risk Adjustment Data Validation audits.

• Chairs UCare's Enterprise Risk Management Committee. Facilitates the process for UCare's annual risk survey and supports the development of its annual Own Risk and Solvency Assessment report.

• Assess company-wide compliance risks and tailor monitoring and oversight to address such risks.

• Monitor business operations, with an awareness of daily business activity, to ensure appropriate compliance through compliance reviews, internal controls audits, and coaching of departmental self-monitoring.

• Collaborate with the Government Relations Department with respect to state Medicaid agencies, the Centers for Medicare and Medicaid Services, and state Health Insurance Marketplaces as it relates to contract compliance issues and regulatory oversight audits, such as performing pre-audit monitoring and overseeing the implementation of any resulting corrective action plans.

• Coordinate investigations with input from the Human Resources Department and the Legal Department in response to detection or reports of potential noncompliance. Collaborate with the Human Resources Department in situations where there is suspected employee fraud or misconduct which may require employee discipline as corrective action.

• Oversee the development and monitoring of the implementation of corrective action plans, ensuring implementation of corrective actions in a timely fashion, including corrective actions relating to internal compliance reviews, delegation oversight audits, and regulatory audits.

• Serves as a member of UCare's Privacy and Data Security Committee.

• Oversee the development of the Annual Audit Plan.

• Collaborate with senior managers throughout UCare to assess the Company's processes for identifying and managing business risk and delivering organizational effectiveness and efficiency.

• Provide periodic reports, as needed, to the Finance, Audit and Business Development Committee, a committee of the Board of Directors.

• Responsible for creating and updating UCare's Code of Conduct.

• Manage the process for annual review, tracking, reporting, and archiving of UCare's policies and procedures. Serves as a resource to business owners regarding compliance requirements in policies and procedures.

• Develop and manage a department budget. Provide fiscal management of Compliance department costs that promotes the fiscal responsibility of the organization to meet its long-term strategies.

• Participate in company-wide strategic planning activities, providing thought leadership from a compliance perspective as well as in broader organizational insight.

• Other projects and duties as assigned.