Veterinary Receptionist (Winter Garden-Fl)

Pet Paradise Resort Winter Garden , FL 34787

Posted 2 months ago

At Pet Paradise, we believe in delivering high quality medicine along with an exceptional client experience in a compassionate environment. With our innovative, comprehensive pet care experience, patients can experience veterinary care in a less stressful environment. A place where routine exams, diagnostics, vaccinations and wellness programs are only a splash away from the pool and their best friends.

Pet Paradise is a rapidly growing company providing a unique opportunity for veterinary receptionists at any stage of their career, whether you are a recent graduate, experienced, or just looking for a refreshing new career path. We believe in hiring staff with diverse skill sets, education, cultures and prior experience working together to deliver the highest quality veterinary care and client experience.

As a Veterinary Receptionist, you will:

  • Answer incoming phone calls

  • Schedule client appointments

  • Update and file patient charts, enter data into computerized billing programs

  • Assist with pet supply purchases (supplements, grooming items, over the counter treatments, or other items)

  • Must keep the waiting room neat and clean at all times

Preferred Knowledge, Skills and Abilities:

  • Excellent customer service and organizational skills including professional and polished phone etiquette

  • Reliable and flexible to Resort schedule needs including weekends and holidays as these are our busiest times.

  • The veterinary receptionist must be comfortable working around a variety of animals and

  • May be required to take animals back into the treatment area if all technicians are otherwise occupied

  • Must be able to screen and schedule individuals attempting to contact the veterinarians, such as veterinary pharmaceutical sales representatives and other vendors

  • Must also be able to communicate well with all members of the veterinary office staff including veterinarians, technicians, kennel attendants, and practice managers.

Perks & Benefits:

  • Complimentary Pet Day Camp - Bring your dog with you to work!

  • 30 Days of Complimentary Pet Boarding (non-holidays)

  • On-demand pay with DailyPay

  • Discounted Veterinary Care and Grooming Services (per location)

  • Dog/Cat Adoption Assistance

  • Fitness Reimbursement

  • Paid Time Off (both full-time and part-time status)

  • 401(k) Savings Plan

  • Health, Dental and Vision Insurance (full-time status)

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to problem solve.

Certificates and Licenses:

No specific license required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather) and outdoor weather conditions. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration.

The employee may be exposed to animals that are agitated and/or injured. Associates may be exposed to animals that may scratch and/or bite.

The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to use hands. The employee is frequently required to stand; walk and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Pet Paradise is an Equal Opportunity Employer.

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Veterinary Receptionist (Winter Garden-Fl)

Pet Paradise Resort