Veterinary Receptionist

Seeking a Veterinary Receptionist

Amor Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide outpatients with the level of care we would demand for our own pets, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance

• Paid time off and a 401(k) plan for full-time employees

• Professional development opportunities

Salary: $16.00-$16.50 per hour

Schedule: Full Time Hours (30-35 hours weekly) Shifts will be on Monday, Wednesday, Thursday and Saturday

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.

• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.

• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.

• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred

• Strong organizational and multitasking skills

• Ability to maintain a calm, professional, and positive demeanor

About Amor

Our modern clinic features dedicated waiting areas and exam rooms designed exclusively for cats, ensuring a calm setting for your kitties. We've tailored areas for dogs too, catering to various needs - from rooms exclusively for healthy puppy visits to rooms for unwell pets and even a very spacious room for larger dogs! Unlike the human health world, accreditation of animal hospitals is voluntary, we are proud that our facility and medical protocols exceed the highest standards and accreditation! We truly designed our clinic prioritizing your pet's health and comfort because your pets' emotional well-being and your peace of mind matter to us. We're delighted to offer you a tour of our beautiful clinic! Join us for a unique veterinary experience tailored just for you and your pets!