Veterinary Receptionist

Seeking an independent and compassionate Veterinary Receptionist to join our team!

Why Tranquility Veterinary Clinic in Tranquility, NJ?

At Tranquility, you will find a culture where over the past 40 years, all teammates are dedicated to providing the best in class service and care to our patients. To do this, we empower our teams with the best tools, continuing education opportunities and a safe/supportive work environment. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, paperless records, in-house labs which includes a urine SediVue Machine, CO2 laser, cold laser therapy, ultrasound, and echocardiogram. Some of the things we are known for in this community are our laser surgery skills and in house ultrasound/endoscopy abilities. Additionally we have a board certified ACVIM diplomat on staff and a tenured Doctor team.

Our Core Values:

Ownership

• Ensuring veterinary ownership in a changing market. Individuality

• Respecting the individuality of each practice. People

• Investing in our people, they are our best asset. Integrity

• Trust, integrity & transparency. Service

• Providing Best-in-Class services and care. Best Practices

• Sharing best practices & a commitment to continuous improvement.

Our Commitment to Diversity:

We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.

Who are we looking for?

Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, provide a calm demeanor and have a passion for delivering exceptional care to clients. We are looking for someone with veterinary experience. Must be upbeat, friendly, some flexibility with scheduling. Ideally interested in growth - willing to take on additional responsibilities as needed.

Schedule:

This is a full-time need up to 40 hours/week. Will work days, evenings, and weekends.

Responsibilities:

• Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.

• Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.

• Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.

• Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.

• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.

• Assist in cleanliness and maintenance of the hospital to ensure a great client experience.

Benefits:

We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:

• Competitive salary: $17-$20/hr based on experience and skillset.

• Medical, dental, vision, and prescription drug benefits for you and eligible dependents

• Paid time off for full-time employees

• 401(k) plan

• Continuing education allowance for licensed technicians

• Guardian voluntary benefits

Looking to Relocate?

If you enjoy the outdoors we are located just minutes from beautiful hiking/biking trails, state parks, horseback riding and several golf courses. There are also great dining/shopping options nearby and it is just under an hour ride to visit NYC.