Veterinary Receptionist

Job Description

Frederick Road Veterinary Hospital is looking for a reception team member who can provide an excellent and expeditious client experience for our growing client base. Could this be you? Read on and see!

Primary responsibilities of the role include, but are not limited to, greeting clients, processing incoming and outgoing patients, handling payments, answering phone calls - which may involve answering questions, screening for service needs, and scheduling appointments - overseeing/managing incoming and outgoing mail and e-mail communication, maintaining client waiting area to ensure cleanliness, documenting client information, service data and other pertinent information within business operations software (VIA), escalating complex matters to senior associates.

Competitive candidates will have a minimum of 6 months experience in a veterinary hospital setting along with a bright, personable can-do attitude with a willingness to learn and a focus on teamwork.

Schedule: Monday, Tuesday, Wednesday, Friday 7:50am-5pm. Hospital is closed from 12pm-1pm every day for staff lunch.

Submit an application today and see why we are known as Catonsville's "friendly neighborhood vet"!

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.