Veterinary Receptionist

Company Description

Companion Pet Hospital is thrilled to offer world-class service to companion animals while continually expanding our knowledge and skillsets. Our hospital has been AAHA-accredited for twenty-five years, and we are proud to be certified as a Fear-Free and Cat-Friendly Practice. Our hospital is host to a very experienced team that delivers individualized, respectful services with an emphasis on owner education. Companion Pet Hospital is very active in the community that has given so much back to us. We currently partner with several rescue groups to provide physical exams to shelter animals.

No matter the service, we strive to ensure we are offering pets the best possible attention and care they can receive, whether that is preventative care, dentistry, or surgery. We offer personalized health care packages for puppies and kittens, mature adults, and animals in their senior years. Companion Pet Hospital is equipped with the latest technology to perform routine and more complex surgeries. We offer spays and neuters in addition to soft-tissue and orthopedic surgery if necessary. To maximize pet wellness, our team specializes in integrative medicine techniques including laser therapy and acupuncture when pets are not responding to conventional medicine.

Fishkill is an upscale town in southern New York. This city retains the communal atmosphere it did four centuries ago while providing residents with a suburban lifestyle. While still in the NYC metropolitan area, Fishkill is surrounded by nature trails, sandy lake beaches, and bubbling brooks. Explore acres of state parks, take the kids for a splash at SplashDown Beach, or enjoy locally brewed cider. Fishkill offers residents a breath of fresh air and a healthy work/life balance with convenient access to all New York City has to offer.

To learn more about us, click here!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We're looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred

• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator

• Highly organized and possess computer skills

• Self-starter with the desire to continue to advance your knowledge and skillset.

SPECIAL WORKING CONDITIONS

• Ability to sit or stand and work at a computer for long periods of time.
• Ability to be confident around animals (i.e., dogs, cats, birds, reptiles, etc. Candidate to confirm species treated with practice leadership for additional clarity.)
• Client needs and work volume may occasionally require more than 40 hours per week to complete essential duties of this job. This position may require special working hours, including working weekends, evenings and/or holidays.+ Must have mental capacity and processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.+ The noise level in the work environment is moderately high. Ear plugs will be available upon request.+ Job requires sufficient ambulatory skills in order to perform required duties while working.
• Ability to sit, stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.+ Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate other equipment as required.+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.+ Hospital teammates are routinely exposed to a variety of animals that may bite, kick or scratch, and on occasion, may be exposed to anesthesia, radiation, biological or zoonotic hazards and/or medication/controlled substances.

Additional Information

Hours: 25-29 hours/week

Pay range:$16-18/hr depending on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)

• Employee Assistance Program

• Paid Vacation and Sick Time for ALL Employees

• Paid Bereavement Program

• Paid Parental Leave Program

• Competitive Compensation

• Continuing Education Allowance (applies to licensed/registered/certified roles)

• Tuition Assistance Program

• Access to a CVA/CVT/CVPM Partnership through Penn Foster

• Career Development Opportunities

• Referral Bonus Program for most positions!

• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

• Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin