Veterinary Practice Partners Leesburg , VA 20178
Posted 2 weeks ago
North Oatlands Animal Hospital is seeking a dedicated, enthusiast Practice Manager to join our team!
Our busy and growing animal medical / surgical practice in Leesburg, Virginia is seeking experienced & self-motivated people to join our very loyal clients and enthusiastic staff! Ideal candidate must be responsible, outgoing, possess a strong ability to multi-task, highly organized and have excellent attention to detail. In addition, they should enjoy working in a team environment, and have excellent communication skills. Experience with Impromed Infinity is a plus.
Why North Oatlands Animal Hospital in Leesburg, VA?
At North Oatlands Animal Hospital & Reproductive Center you can count on superior care and excellent service. We aim to assemble an expert team of veterinary professionals to provide the best possible healthcare for our patients. We have state of the art veterinary facilities and a clean, comfortable, efficient, environment. In addition, we maintain AAHA-accreditation. Does this sound like the place for you?
Our Commitment to Diversity:
We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Requirements & Responsibilities:
Responsibilities include day-to-day operations with a major focus on strong personnel management responsibilities including hiring, training and development.
A strong commitment to the client experience is imperative to be successful in this position. Other valuable traits include strong initiative, understanding the balance needed between business and staff needs, and leading by example.
Must have strong capabilities in: organization and prioritization, mathematical analysis (data management & interpretation, problem solving, and deductive reasoning), computer systems (our practice management system), and the ability to both formulate plans for improvement on your own and in conjunction with the rest of the management team.
Veterinary industry experience strongly preferred.
Finance and Accounting
Accounts receivable - manage any overdue accounts
Accounts payable - submit invoices for payment and upload receipt
Reconcile daily cash and credit card payment
Review monthly financial statements (P&L among others)
Manage payroll and submit in a timely manner
Personnel
Work directly with the recruiting team in finding new talent
Interview candidates
Hire new employees
Onboard and oversee training of all new staff
Manage staff schedule
Manage staff training protocols
Conduct monthly staff meetings
Conduct annual staff reviews
Discipline and discharge employees, in cooperation with HR
Create and maintain standard operating procedures and update as needed
Mediate internal disputes
Safety and OSHA
Maintain the site safety manual
Maintain SDS book
File workmen's comp claims when needed
Oversee x-ray safety guidelines
Ensure appropriate handling and storage of all drugs and chemical
Conduct safety training
Inventory
Manage inventory in an efficient manner
Maintain DEA logs
Ensure safe and secure storage of controlled substances
Return or dispose of expired medication
Maintain computer inventory records
Client Service
Handle client complaints
Respond to client questions
Create and adjust as needed a client flow system
Manage schedule in practice management system
Ensure client letters and cards are sent out in a timely manner
Monitor new client numbers and client retention
Monitor quality of service through client surveys
Manage client reminder system to ensure best practices
Equipment and Facility maintenance
Maintain computer system
Ensure all medical equipment is maintained and serviced appropriately
Oversee hospital cleanliness
Address any facility needs in a timely manner
Benefits:
We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:
Competitive salary: Starting salary $70,000 or higher based on experience and skillset.
Medical, dental, vision, and prescription drug benefits for you and eligible dependents
Paid time off for full-time employees
401(k) plan
Continuing education allowance for licensed technicians
Guardian voluntary benefits
Veterinary Practice Partners