Veterinary Customer Service Representative

Greenbriar Veterinary Hospital & Luxury Pet Resort is now hiring an experienced Customer Service Representative to join their INCREDIBLE team Greenbriar's one-stop-shop pet service includes Veterinary Hospital, Pet Rehabilitation & Therapy, Luxury Boarding Resort, Professional Grooming, Spa Services, Dog Training, Day Camp and Boarding, and a free public dog park. Our professionalism, prompt and courteous service are the reasons our clients come back to us again and again.

We are located in Frederick, MD within the Urbana neighborhood. This is a full-time opening and can be rewarding for an animal lover who can take on challenges and have the diversity of skills that is essential for success. Responsibilities include, but are not limited to, the following:

Maintaining a positive impression while serving as a liaison between various departments and doctors Checking-in and checking out appointments, handling phone calls, and managing payments Ensuring a smooth, well-planned, and orderly workflow of the front area Adhering to all policies and procedures with strict confidentiality practice Maintaining the highest ethical, moral, and professional standards. Contributing solution-oriented ideas for the improvement of products and services Attending monthly and general staff meetings. Perform other related duties as assigned by the Director, Practice Manager, or Lead personnel We offer an excellent benefits package for you and your pets. So many paws to love, come join our team Apply today LI-SC1