Veterinary Customer Service Representative

Thrive Pet Healthcare Specialists San Antonio is seeking Full-Time Day Shift Customer Service Representatives to join our AMAZING team!

Available Shift:

Saturday, Sunday 8am to 6pm and Monday, Tuesday 12pm and 10pm

The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face.

Our ideal candidate:

• Recent experience as a veterinary receptionist or medical office receptionist

• Exceptional customer service and communication skills

• Is self-motivated and able to work independently

• Is a great team player

• Has experience with answering multi-phone lines

• Has basic knowledge of Microsoft Office

• Is familiar with standard office equipment

• Can problem-solve

Job responsibilities include, but are not limited to:

• Answer phones and greeting clients and patients

• Accurately enter client information, collect payments, and print receipts

• Maintain an individual cash box which is to be balanced at the end of each shift

• Consistently provide exceptional customer service in a positive manner

Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k) matching, paid time off, pet benefits, and much more!

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