Veterinary Assistant/Receptionist

Job Description

Job Description: We are seeking a dynamic and compassionate individual to join our team as a Veterinary Assistant/Receptionist. In this role, you will play a vital part in providing exceptional customer service and support to our clients and their beloved pets. Your responsibilities will include assisting veterinarians and technicians in providing care, handling administrative tasks, and ensuring the smooth operation of our clinic.

Responsibilities:

• Greet clients warmly and provide them with a positive first impression of our clinic

• Schedule appointments, answer phone calls, and respond to client inquiries promptly and courteously

• Input data to practice management software. Become familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives, ability to confidently discuss with clients.

• Assist veterinarians and technicians during examinations, procedures, and surgeries

• Prepare examination rooms and maintain cleanliness and organization throughout the clinic

• Handle patient admissions, discharges, and medical records with accuracy and attention to detail

• Provide compassionate care and comfort to patients and their owners

• Contribute to a collaborative and supportive team environment

Qualifications:

• Previous experience in a veterinary clinic or animal care setting preferred, but not required

• Excellent customer service and interpersonal skills; a positive attitude is a must

• Strong organizational and multitasking abilities

• Attention to detail and the ability to follow instructions accurately

• Comfortable handling animals of various sizes and temperaments

• Basic knowledge of veterinary medical terminology and procedures

• Proficient computer skills and experience with veterinary software systems (specifically impromed) is advantageous

• Flexibility to work some evenings, weekends, and holidays as needed

Pay: This is an hourly position ranging from $16/hour to $20/hour depending on skill/experience

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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