Veterans Street Outreach - Case Manager

Easter Seals New Hampshire Manchester , NH 03101

Posted 4 days ago

Veterans Count is Easterseals New Hampshire's military and veterans' program. We offer comprehensive supports and resources around many of the issues facing returning service members, veterans, and their families.

We are looking for a Veterans Street Outreach - Case Manager (Care Coordinator) to join our team! This something-new-every-day job is for someone who wants to make a difference in the lives of veterans. In this role, you will have the opportunity to work with and have a positive impact on services members, veterans and their families (SMVF). You will develop rapport and engage in a holistic client-driven plan for stability, facilitate connection to long-term benefits and services that are deserved and earned.

In this role, you will be providing street outreach to identify SMVF who are unhoused, collaborating with other street outreach workers across the state as well as homeless shelters and community partners. You will work to establish landlord relationships, identify housing opportunities and access to resources that will help address needs such as substance misuse, obtaining healthcare, mental health care connections, housing support, veteran benefits, financial resources, such as money management, and applying for SSDI/SSI.

Skills needed to be successful in this role:

  • Ability to meet clients 'where they are at' and develop rapport despite presenting challenges

  • Attention to detail and ability to navigate databases and systems to retrieve and enter critical data to ensure your clients are enrolled in all deserved programs

  • Quick response time and ability to prioritize on the fly

  • Flexibility in the when and the how of service delivery

  • Confidence working independently, using sound judgment on your need for consultation and guidance

  • Effectively determine the needs of your veteran clients and balance home-based and community-based service delivery

  • Demonstrated passion for and commitment to collaborating with other providers to ensure prompt, non-duplicative and productive service delivery

  • Ability to effectively handle crisis situations, providing support and resources as needed

What you'll need:

  • Master's degree in human services or related field (counseling, social work, social and behavioral sciences, education, human development, mental health and human services, psychology, psychology/educational psychology, and sociology) with two (2)+ years relevant experience, or

  • Bachelor's degree with at least five years related experience as specified under Essential Responsibilities.

  • Experience in navigating and coordinating benefits / services preferred.

  • Understanding of military structure and culture preferred.

  • Prior case management experience helpful.

  • Ability to travel statewide and complete outreach walks through encampments with community partners

Hours: Full time 40 hours position. Work will be performed in the community, from home, and within local office (Manchester).

Compensation: $55,000 + per year, depending on experience and qualifications.

What's in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including:

  • Medical, Dental, Vision, Life & Disability

  • Paid Time Off (PTO) begins accruing on your first day!

  • 10 Paid Holidays - includes a Floating Holiday of your choice

  • 403 (b) Employer Match - up to a maximum of 3%

  • Tuition Reimbursement after one year of employment

  • Federal student loan forgiveness eligibility and student loan repayment for qualifying positions

  • Employee Discounts

  • Wellness Programs: Health coaching, on-site and remote nutritional counseling services, remote and on-site fitness classes, reimbursement programs for weight loss & tobacco cessation

  • All Employees of Easterseals NH are now eligible for DailyPay, a new optional benefit that allows you to access your pay whenever you need it.

We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.

To learn more about this role, please click on the blue "Apply Now" button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh-bill/15min

Difficulty submitting your application or scheduling time to chat? Contact Bill at 603-670-6817 or WStavropoulos@eastersealsnh.org.

EOE

Other details

  • Job Family Professional

  • Job Function Support

  • Pay Type Salary

  • Min Hiring Rate $55,000.00

Apply Now

  • Manchester, NH, USA
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Veterans Street Outreach - Case Manager

Easter Seals New Hampshire