Description of Duties/Essential Functions Benefits Supplemental Questions
Under direction, acts as Service Officer for the Central Division of the IL Department of Veterans' Affairs managing the operation of a field office, provides itinerate part-time services at various locations within the northern division. Interviews veterans, spouses and dependents regarding veterans' benefits.
Assists in interpreting laws and changes to existing laws. Aids in the completion of necessary forms and compiling evidential documents necessary for the processing of claims; recording information and maintaining individual files regarding all military, medical and service-connected personnel history for claimants.
Requires knowledge, skill and mental development equivalent to two years of college with emphasis in business administration or public administration; Requires one year of experience in sales, public relations, welfare work or any other type of work involving extensive public contact. Requires extensive knowledge of benefits and services available to veterans.
Requires an honorable discharge from service in the Armed Forces of the United States. Requires the ability to obtain accreditation from the United States Department of Veterans Affairs General Counsel within the first six months of employment. Requires the ability to maintain accreditation from the United States Department of Veterans Affairs General Counsel throughout employment.
In accordance with Illinois compiled statutes, Chapter 20, Paragraph 2805/4. This position requires an honorable discharge from service in the Armed Forces of the United States. Veteran must have served during a time of hostilities with a foreign country, and must meet one or more of the following conditions:
The veteran must have served a total of at least 6 months
The veteran served for the duration of hostilities regardless of the length of engagement.
The veteran was discharged on the basis of hardship.
The veteran was released from active duty because of a service-connected disability and was discharged under honorable conditions.
Dates of Hostilities specified in classification specs on file with the Department of Central Management Services.
Work Hours & Location/Agency Contact: Anticipated Salary: $3,830 - 4,310/month
Current BU Range: $3,830 - $5,536/Month
Current BU Employees: CBA Language applies
Hours: 8:00am - 4:30pm
1 hour unpaid lunch break
National Guard Armory
135 W. Grant St.
Macomb, IL 61455
Submit Applications To: (must be postmarked by closing posting date)
IL Dept. of Veterans' Affairs
Attn: HR - Hiring
833 S. Spring St.
Springfield, IL 62704
Fax: 217-557-7235 (fax is the preferred method of receiving apps)
APPLICATION - BIDDING PROCEDURES:
Please visit www.work.illinois.gov to obtain a CMS100 application.
How to Apply:
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Veterans Service Officer:
Additional Title and Exam Information
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.
State Of Illinois