Veterans Service Officer

State Of Illinois Macomb , IL 61455

Posted 2 months ago

Description of Duties/Essential Functions Benefits Supplemental Questions

Under direction, acts as Service Officer for the Central Division of the IL Department of Veterans' Affairs managing the operation of a field office, provides itinerate part-time services at various locations within the northern division. Interviews veterans, spouses and dependents regarding veterans' benefits.

Assists in interpreting laws and changes to existing laws. Aids in the completion of necessary forms and compiling evidential documents necessary for the processing of claims; recording information and maintaining individual files regarding all military, medical and service-connected personnel history for claimants.

Minimum Requirements:

Requires knowledge, skill and mental development equivalent to two years of college with emphasis in business administration or public administration; Requires one year of experience in sales, public relations, welfare work or any other type of work involving extensive public contact. Requires extensive knowledge of benefits and services available to veterans.

Requires an honorable discharge from service in the Armed Forces of the United States. Requires the ability to obtain accreditation from the United States Department of Veterans Affairs General Counsel within the first six months of employment. Requires the ability to maintain accreditation from the United States Department of Veterans Affairs General Counsel throughout employment.

In accordance with Illinois compiled statutes, Chapter 20, Paragraph 2805/4. This position requires an honorable discharge from service in the Armed Forces of the United States. Veteran must have served during a time of hostilities with a foreign country, and must meet one or more of the following conditions:

  • The veteran must have served a total of at least 6 months

  • The veteran served for the duration of hostilities regardless of the length of engagement.

  • The veteran was discharged on the basis of hardship.

  • The veteran was released from active duty because of a service-connected disability and was discharged under honorable conditions.

  • Dates of Hostilities specified in classification specs on file with the Department of Central Management Services.

Work Hours & Location/Agency Contact: Anticipated Salary: $3,830 - 4,310/month

Current BU Range: $3,830 - $5,536/Month

Current BU Employees: CBA Language applies

Days: Monday-Friday

Hours: 8:00am - 4:30pm

1 hour unpaid lunch break

Location:

IDVA

National Guard Armory

135 W. Grant St.

Macomb, IL 61455

Submit Applications To: (must be postmarked by closing posting date)

IL Dept. of Veterans' Affairs

Attn: HR - Hiring

833 S. Spring St.

Springfield, IL 62704

Ph: 217-785-7208

Fax: 217-557-7235 (fax is the preferred method of receiving apps)

Email: IDVA.HR.Applicants@Illinois.gov

APPLICATION - BIDDING PROCEDURES:

  • JOB ASSIGNMENT (SAME TITLE): Employee must submit a current bid form and a CMS100 Application to the contact person; this must be done within the bid/posting period and contain the posting ID number on the all forms.
  • PROMOTIONAL OPPORTUNITY: Effective November 1, 2019, CMS Examining will no longer accept CMS100B applications. Current employees interested in this position must submit a bid form and completed Promotional Application (CMS100B, Rev. 07/2019 or newer) to the contact person; this must be done within the bid/posting period and contain the posting ID number on the all forms.
  • ALL OTHER INTERESTED CANDIDATES (Voluntary Reduction/Transfer): Applicants must submit a bid form, transfer request form (if applicable), and a completed employment application (CMS100, Rev. 07/2019 or newer)to the contact person; this must be done within the posting period and contain the bid/posting ID number on all forms.
  • NON-STATE APPLICANTS/GENERAL PUBLIC: Submit a CMS100 application to the contact person; this must be done within the posting period and contain the bid/posting ID number on all forms. If a written examination is needed for this position, the applicant will be contacted to be scheduled for the exam when it is available.

Please visit www.work.illinois.gov to obtain a CMS100 application.

  • ATTENTION APPLICANTS: Your veteran status must be established for this title. Please visit www.work.Illinois.gov and click on "Veterans Outreach Program" for information on how to secure your veteran status with CMS.

How to Apply:

Click Here for Applicant Information and Grading Procedures

This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).

Additional Documentation for Veterans Service Officer:

Class Specification

Additional Title and Exam Information

These documents are in PDF format and can be viewed using Adobe Reader.

NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.



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Veterans Service Officer

State Of Illinois