Veterans' Service Officer

Basic Function

This position is the Director of the department and will lead, direct, and administer the programs and services of the Veterans Services Department. The Veterans Services Officer (VSO) ensures that veterans services programs are administered accurately and efficiently through personnel performance management and guidance.

The VSO establishes and oversees the goals, priorities, and objectives for the department. The VSO develops and manages the department's operating budget and performance measurement process.

The VSO works with the department personnel to administer and direct the delivery of department services, ensuring high quality, culturally diverse and respectful services that provide equitable outcomes and meet the needs of the county's veterans and their dependents.

PLEASE NOTE:

Interested candidates MUST attach a resume AND cover letter detailing their experience including the size of the organization(s) and scope of responsibilities as it relates to the Veteran Service Officer position.

This position will remain open for applicants until filled: applicants should respond promptly as initial screening of resumes will occur on March 28th, 2024.

Examples of Work Performed

• Promotes a diverse, culturally competent, and respectful workplace.

• Establishes the priorities, goals, and objectives for the department, and organizes and supervises its activities.

• Proposes and administers the department budget.

• Public speaking at community and veterans' organizations disseminating information concerning veterans and dependents benefits.

• Prepares and supervises the preparation of needed documentation, forms or other correspondence necessary to establish or support a veteran's or dependent's claim for benefits and services.

• Counsels and assists veterans or veterans' dependents in obtaining benefits.

• Appears at commitment hearings of incompetent persons to protect their veterans' benefits.

(The work assigned to a position in this classification may not include all possible tasks in this work and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5,6 7.

Minimum Qualifications

Education: Bachelor's Degree in behavioral science fields.

Experience:Six years' experience in providing social service counseling and assistance to veterans or special classes of people, including three years' managerial experience in a social service agency.

Other:Must be a veteran as defined by Minnesota Statutes. Must be a Minnesota resident as required under Minnesota Statute 197.601.

Exam/Screening Process Information

This is an unclassified, at-will position, holding a confidential relation to the department head or elected official. This position requires an open screening and selection process.

There is no exam for this unclassified, at-will, position. All applicants who meet the minimum qualifications will be forwarded to the department for consideration. Please read below for further instructions.

Definition of Unclassified from the Ramsey County Personnel Act:

Subdivision 1. General. "The appointing authority may discharge employees in the unclassified service with or without cause.

Employees in the unclassified service have no right to a grievance appeal from discharge or other disciplinary action under sections 383A.281 to 383A.301. An employee in an unclassified position shall not have tenure but shall be entitled to all benefits associated with tenure such as vacation leave, sick leave, health insurance, and other benefits as determined by the county board."

Interested candidates may apply by completing the online application and attaching a resume and cover letter detailing their experience including the size of the organization(s) and scope of responsibilities.

To print a paper application for this posting click Paper Application (Download PDF reader).

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check.

Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from appointment, or removed from employment.

E-Verify Participation:Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin.

The letter of interest, resume and the application may be sent electronically by attaching the materials to the online posting. If you have difficulty uploading your resume or cover letter you may contact Patrick Lemmon at:Patrick.Lemmon@co.ramsey.mn.us or by phone at 651-266-2703.