Whole Foods Newport Beach , CA 92663
As a Venue Service Team Member, your role will include working within one or more of the Store's restaurant style service venues and supporting the overall regional venue vision. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members
Give every customer immediate and undivided attention. Surprise and delight the customers with consistent, delicious food.
Complete all assigned Venue opening and closing duties and make sure venues are customer ready.
Understand the venue menus and ensure quality of product, freshness, and presentation are always meeting standards.
Maintain knowledge of specials, menu changes, and wines (if any) offered at venues.
Take customer food orders and prepare food items behind the counter.
Weigh, price, and package customer selections.
Follow cash handling procedures as they relate to the service venues.
Ensure a fresh and appealing display by keeping venue cases clean, well stocked and properly rotated, while checking and ensuring freshness and quality of products.
Maintain accurate department signage and pricing.
Follow department procedures to maintain supplies, backstock and coolers and to track product transfers and spoilage.
Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
Operate and sanitize all Venue equipment in a safe and proper manner.
This job posting is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.
Previous kitchen, culinary, deli, restaurant, cooking or customer service experience preferred.
Excellent communication skills and willingness to work as part of a team; ability to communicate effectively with customers.
Ability to follow instructions and procedures.
Ability to sell proactively.
Ability to learn basic knowledge of all products carried in the department.
Understand and communicate quality goals and ingredient information to customers.
Ability to visually examine products for quality and freshness.
Effective time management skills.
Strong work ethic and integrity.
Proper handling of knives and other cooking and cutting equipment.
Available for flexible scheduling to meet needs of the department.
Some reaching above and below shoulder height.
Some exposure to dust, fumes and chemicals.
Repetitive use of hands and fine manipulation.
May need to use a ladder or stool to reach product or supplies.
Exposure to continuous background and occasional loud noises.
Any item over 40 pounds requires a team lift.
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.