Vendor Management Solutions Specialist

Armstrong World Industries, Inc. Lancaster , PA 17622

Posted 3 months ago

Job: Information Technology

Primary Location: Lancaster, Pennsylvania

Relocation Offered: No

Employment Status: Full-Time

Travel: 5%

Do you want to work for a company that gives you opportunities to grow in a collaborative environment? How about working for a manufacturer with a rich history and even brighter future? Armstrong World Industries began over 150 years ago as a small cork-cutting shop in Pittsburgh, PA. From that small business, we became the leader in ceiling, wall and suspension system solutions that contribute to better, more inspiring buildings that make a difference in the lives of people where they work, play, learn, heal and live. At Armstrong World Industries you'll have the opportunity to make the most of your potential. Come build your future with us!

Our Information Technology team is currently seeking a Vendor Management Solutions Specialist at our headquarters in Lancaster, PA. The Vendor Management Solutions Specialist will mainly be responsible for managing key 3rd party suppliers which the Information Technology utilizes in providing services to our business.

The scope of the role will include the overall governance of the supplier relationship, facilitating sourcing new initiatives, conducting supplier business reviews, managing opportunities, and onboarding new suppliers into the Vendor Management Organization (VMO) program.

Responsibilities of the Vendor Management Solutions Specialist:

  • Drive and support activities within VMO (governance approach, contracts, consolidated scorecards/dashboards, risk management, etc.) by closely liaising with supplier management

  • Execute mixture of onboarding VMO activities such as scorecard design and development, lead sourcing initiatives (RFP, RFQ, and RFI's), and propose / draft contract and governance models.

  • Conduct contract reviews and analysis for potential compliance activities

  • Create of VMO leadership Dashboard' and Risk Assessment Reporting

  • Support on-going segmentation process to identify and ensure correct suppliers are in-scope

  • Conduct VMO Overview sessions and help maintain the VMO Handbook

  • Manage vendor relationship across in-scope VMO services including Performance Management, Risk and contractual compliance, Procurement Support, and Financial Management

  • Support, research, analyze, develop, and document new and existing processes, procedures, and solutions to meet business needs

  • Support development and management of relationships with vendors in concert with Manager and Supplier Relationship Management (SRM) process

  • Participate in integrated systems planning and recommend new or different technologies

  • Identify opportunities to improve global standardization and organizational efficiencies

  • Provide technical consultation to clients and IT management to ensure development of efficient application systems

  • Assist with recruitment and selection of project resources

  • Work collaboratively with management and colleagues to identify and prioritize projects in the portfolio associated with the maintenance of existing systems, development and implementation of new systems, resolution of more complex problems and the evaluation of emergent technologies through developing business cases that include options, recommendation, cost/benefit, and risk analysis

  • Research and evaluate new and alternative solutions and technologies to enhance operational effectiveness and reduce costs

  • Assist with creation and maintenance of multi-year functional roadmaps for assigned disciplines

  • Contribute to development of tactics, planning, and execution of initiatives

  • Document technical design and analysis work, including project post mortem documentation and metric collection

  • Maintain application documentation and process topology to ensure alignment between the business strategies and technology roadmap

Required Qualifications and Education of the Vendor Management Solutions Specialist:

  • Bachelor's degree in Computer Science, Engineering or a related, OR equivalent combination of education and experience

  • 2+ years of experience in Supplier Management, Procurement or experience working in a supplier operational capacity

  • 2+ years of experience working with and influencing stakeholders including senior leadership

  • 2+ years of Business operations management experience

  • 2+ years of Project Management experience

  • Experience in vendor and business facing roles with responsibility for delivering on significant pieces of scope, quality, budget, resources, and schedule

  • Ability to review and understand supplier agreements and standard T&C's

  • Ability to author and lead review of key post sourcing contractual documents

  • Proven negotiation skills, quality program and contract management experience

Preferred Qualifications of the Vendor Management Solutions Specialist:

  • Certification in either a process discipline (ITIL, PMI, Six Sigma) or technical discipline (SAP, Data Warehousing)

Why Armstrong World Industries?

Armstrong World Industries, Inc. (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. We built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve our customers, our shareholders, our communities and our employees.

Benefits Package

  • Standard benefit package offerings: Medical, dental, prescription drugs, life insurance

  • Long term disability coverage

  • Vacation and sick time

  • Product discount programs

  • 401k Match

About the Location (Lancaster, PA):

Located in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, world class shopping, entertainment venues and restaurants.

Equal Opportunity Employer: AWI is an Equal Opportunity Employer M/F/Disabled/Veterans

Notice to Staffing Agencies, Placement Services, and Professional Recruiters

Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AWI employees directly in an attempt to present candidates.

AWI will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AWI, including unsolicited resumes sent to AWI via mail, email or in any form and/or method, including to AWI's resume database will be considered AWI property.

AWI will not pay a fee to any Recruiter that does not have a signed AWI contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by AWI's Corporate Talent Acquisition Manager or his or her designee.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Denials Management Specialist (40Hrs/Week 1St Shift)

Lancaster General Health

Posted 2 weeks ago

VIEW JOBS 10/7/2019 12:00:00 AM 2020-01-05T00:00 Company Lancaster General Medical Grp Cost Center 61020 PBS-Account Resolution Supervisory Organization Professional Billing Services Account Resolution Grade G07 Summary POSITION SUMMARY: Maximizes cash collections and resolution of aged accounts through informed, consistent follow up activities. Responsible for the timely billing and follow-up of assigned accounts and for ensuring all accounts are paid correctly according to insurance contract terms. Consistently identifies account deficiencies that require subsequent follow-up and ensures all deficiencies are resolved. Escalates issues to supervisor and tracks data for trending and feedback purposes. Works within a structured team setting to ensure team goals and well as individual goals are met in an appropriate manner. ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: * Analyzes and researches denials and follows-up with the appropriate payor, practice, and/or patient to resolve denial. Provides missing or additional information if necessary, to expedite the resolution of the denied claim. * Performs all appeals and denial recovery procedures needed to appropriately and accurately resolve denied claims. * Processes required adjustments to accounts, including charges credits, payment transfers, policy adjustments, etc. in a timely and accurate manner. * Maintains a thorough knowledge and understanding of all assigned payor contracts and requirements. * Performs research to ensure current policies, applicable coding and insurance guidelines, regulations and laws are being followed. * Evaluates processes and procedures and makes practical suggestions/recommendations for improvement or compliance. * Prepares accurate and timely reports of trends and problems as they are identified. Communicates such trends to management in a timely manner. * Consistently identifies account deficiencies that require follow up and ensures that appropriate actions have occurred. * Completes work accurately and timely with appropriate documentation. * Ensures that all activities related to denials management functions meet department requirements, maximize revenue collection, and achieve leading practice levels of performance. * Consistently meets productivity and quality standards established by management, recommending new approaches for enhancing performance and productivity when appropriate. * Keeps Supervisor/Manager informed of any problems or issues. SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above: * Provides timely billing and follow-up of assigned inventory for the purpose of expediting timely account resolution. * Updates patient accounts to reflect any changes made to relevant information. * Contacts payers, employers, customers, attorneys, etc. in an effort to expedite the payment of accounts. * Processes and follows special accounts for resolution. * Assists with any special projects as assigned. * Other duties assigned. JOB REQUIREMENTS MINIMUM REQUIRED QUALIFICATIONS: * High School diploma or equivalent. PREFERRED QUALIFICATIONS: * Associate's degree * Strong written and verbal communication skills. * Microsoft Office experience. * Strong organization skills. * Ability to apply strong analytical qualities. * One (1) to two (2) years of experience in hospital or physician billing/insurance follow up. COGNITIVE REQUIREMENTS ATTENTION/CONCENTRATION – The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others: * The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time. NEW LEARNING AND MEMORY – The following level of ability is essential for the jobholder to learn and retain material: * Job demands are only moderately routine and predictable. Minor changes may occur which require the individual to be able to understand and carry out detailed but uninvolved instructions. PROBLEM SOLVING, REASONING AND CREATIVE THINKING – The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought: * The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions. Some independent thought, planning or origination of options and solutions is necessary. The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act: Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions. Repetitive work: Ability to continuously perform the same type of work for extended periods of time, according to set procedures, sequence or pace. Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job. Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations. Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information. Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others. EQUIPMENT USAGE REQUIREMENTS Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies Software: Microsoft Office Products, EPIC PHYSICAL REQUIREMENTS Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100% Body Position/Movement: * Sit: Frequently * Stand: Occasionally * Walk: Frequently * Bend: Occasionally * Push: Rarely * Pull: Occasionally * Kneel/Squat: Occasionally * Reach: Occasionally * Twist: Rarely * Balance: Rarely * Climb: Occasionally Lifting: Degree of physical exertion is: Moderate, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Sensory Abilities specifically required: * Vision * Hearing PHYSICAL ENVIRONMENT WORKING CONDITIONS: Exposure to hazardous conditions/ materials is negligible. Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely. Lancaster General Health Lancaster PA

Vendor Management Solutions Specialist

Armstrong World Industries, Inc.