Vendor Enablement Specialist

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Job Summary:

The Vendor Enablement Specialist plays a crucial role in facilitating non-check payment methods by contacting suppliers, updating information, and enhancing the vendor database through research and organization. With a focus on data collection, verification, and entry, this position actively contributes to enhancing processes and programs. Additionally, the specialist ensures timely completion of tasks and takes ownership of additional assignments as needed.

Essential Functions: Duties and Responsibilities

• Make phone calls to suppliers on behalf of CSI customers to enroll them in payment methods other than check.

• Contact existing suppliers to update and validate information.

• Clean, filter, organize, and conduct research to enhance current vendor database.

• Convert existing vendors on a manual process to accept electronic payments directly.

• The position will focus on data collection, verification, and data entry; attention to detail being the key.

• Actively participate as a team member by offering ideas and input to support and enhance current CSI processes and programs.

• Perform all duties within assigned timeline and effectively communicate progress of assigned tasks.

• Take ownership of other assignments as directed from time to time.

• Perform other duties as assigned.

Required Skills/Abilities:

• Strong communication skills

• Adaptive to frequent process changes

Education and Experience:

Required:

• A minimum of 1 - 2 years previous customer service experience

Preferred:

• General skillset to perform/navigate on Microsoft OS; minimum of 60 WPM.

• Experience with Excel (middle level or above) and Salesforce desired but not required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

• Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries

• May work at computer monitors for prolonged periods with danger of eye strain and muscle pain

Affirmative Action/EEO Statement:

The employment policy of Edenred is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing affirmative action program. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, creed, citizenship status, age, marital status and/or any other Federal, State or Local legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities.

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