Vendor Assignment Unit Supervisor

• THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE. *
• THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $73,641 - $81,005*

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Provider Agency Assignment team fosters strong relationships between ACS, HRA, the contracted homemaker providers, and community resources, including other health care providers, ensuring families receive optimal in-home services to support their children in their communities. Working closely with the contracted homemaker providers, the team seeks to implement services that reduce the placement or replacement of children into foster care when possible. This position offers the opportunity to navigate complex child welfare systems and act as a liaison, balancing the home care service needs of families with the requirements of the ACS child welfare and HRA family service teams to support positive long-term outcomes for children.

The Administrator and Referral coordinators are constantly exposed to new resources and services in the community, allowing them to expand their knowledge and better support case management teams servicing families. Celebrating successes when families receive the appropriate in-home services and can maintain independence from child welfare and family service teams can bring a sense of accomplishment and satisfaction, knowing that the work directly contributes to the family's well-being.

Under the supervision of the Deputy Director of Family Home Care and with latitude for independent decision-making, the primary responsibilities of the Administrator will include but not be limited to:

• Supervise and train one or more Referral Coordinators and Trainees units in the Provider Agency Assignment unit in the procedure and the policies for Family Home Care and the more extensive Division of Prevention Services program.

• Confer with both contracted and other home care programs to ascertain if their service best meets the individual and family needs to ensure stability in family functioning and support children remaining in their communities. Work closely with home care providers to develop processes to increase the abilities of the existing and new resources to address family and individual home care needs.

• Assign and schedule work to utilize the abilities of individual team members best. The Administrator distinguishes between routine homemaking requests and situations requiring more expert handling and work with the referrals themselves.

• Confer regularly with each assigned staff member individually to discuss cases; holds spot conferences as needed. Holds unit meetings for training purposes and to discuss new procedures. Review decisions made by the referral team to ensure program standards are met.

• Reconcile outstanding billing with the contacted homemaker agencies.

• Generate monthly statistical reports on the unit's activities.

• Evaluate service recommendations submitted by ACS and provider agency and evaluate the suitability and quality of request. The Administrator gives final approval for the disposition of homemaker service hours.

• Attends Child Safety and Family Team conferences and State Fair Hearings when a program presence is necessary to appropriately convey the agency's home care policies.

• Consult with other home care programs within NYC to ascertain if their service needs more appropriately meet the individual and family's needs and make appropriate referrals.

• Maintains a list of available referral sources by soliciting community providers to keep information on agencies offering alternate assistance.

• Conducts workshops and presentations with local area medical and special education programs and programs for people with disabilities on the services provided by Family Home Care and the processes for accessing these services.

• Provides technical support to ACS staff and community advocates on ACS home care issues.

• Conducts yearly program evaluations of contracted homemaker agencies to ensure that ACS standards are met.

Additional Information

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

To Apply

APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:

For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID# 632090.

For all other applicants go to www.nyc.gov/careers and search for Job ID# 632090.

Click on the "Apply" button.

If you do not have access to a computer, most public libraries have computers available for use.

Only candidates selected for an interview will be contacted.

Minimum Qualifications

1.A baccalaureate degree from an accredited college or university including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology,

sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines, and 30 semester credits toward a Masters of Social Work or a graduate degree in a related field, and at least eighteen months of child welfare casework experience.

Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.