Vehicle Registration Review Specialist I

CDK Global Petaluma , CA 94954

Posted 1 week ago

Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We're large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we're hiring to support your growth and ours - Green light your career.

Position Summary

The Vehicle Registration Auditor (VRA) supports the overall Audit team. The VRA is tasked with performing quality control inspections and ensuring that paperwork for the DMV is processed correctly.

Position Responsibilities & Essential functions

  • Performs quality control inspections of DMV paperwork, including error identification and documented resolution notes

  • Utilizes document management system(s) to research, enter and manage data

  • Images documents for electronic filing

  • Works with customers to research and resolve issues as needed

  • Understands and adheres to all BPA policies and procedures at all times

Qualifications & Job Requirements

  • High school diploma or equivalent

  • Accuracy and attention to detail

  • Strong analytical skills

  • Excellent verbal and written communication skills

  • Effective data entry skills (Windows & IOS environments)

  • Previous experience interacting directly with customers

  • Minimum of 6 months experience delivering results that require accuracy and attention to detail

Preferred attributes & Qualifications

  • Prior knowledge of California vehicle registration processes and requirements, gained from previous work at dealership, registration service or DMV field office

  • Proven track record of delivering high level of customer satisfaction

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That's why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.


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Vehicle Registration Review Specialist I

CDK Global