Cox Enterprises Elkridge , MD 21075
Posted 2 weeks ago
Company
Cox Automotive
Job Family Group
Vehicle Operations
Job Profile
Vehicle Operations Logistics Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $17.45 - $26.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Facilitate and manage the transport of aged client vehicles to Manheim Baltimore Washington. Collaborating with clients, team members, and business partners to transport units efficiently and within client guidelines.
Key Responsibilities:
Serves as Logistics point of contact for Manheim Baltimore-Washington.
Develops working relationships with auction representatives, carriers, and repo agents
Uses problem-solving skills to resolve customer issues, escalating difficult issues that arise.
Prioritizes daily tasks and completes tasks in an accurate and efficient manner.
Communicates and collaborates effectively with the various departments supporting the overall business / Logistics process.
Communicates with various auction teams and stakeholders to ensure coordinated movement of vehicles through the auction process.
Investigates and systemically resolves emerging issues, ensuring lessons learned drive future customer interaction.
Notifies customer account representatives and relevant transporter of vehicle transportation issues.
Qualifications:
Minimum
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years' experience in a related field
Safe drivers needed; valid driver's license required.
The ability to multi-task and work in a fast-paced environment
Effective communication (written and verbal) and interpersonal skills are required in order to obtain expected delivery/pick-up times.
Ability to work in a high-performance, fast-paced team environment.
Solid computer skills, including the ability to use Internet and MS Office effectively.
Ability to adapt to and work effectively within a constantly changing environment.
Excellent customer service and problem-solving skills are required.
Ability to sit or stand for prolonged periods of time.
Ability to perform repetitive tasks, manual dexterity.
Vision abilities required include close, distance, and depth perception.
Preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer
Cox Enterprises