Vehicle Dispatcher II

Company

Cox Automotive

• USA

Job Family Group

Vehicle Operations

Job Profile

Dispatcher II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $19.13 - $28.65/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position is responsible for pick-up and delivery functions for the Auction, including coordinating efficient movement of consigned vehicles to and from the facility, while providing high quality service to Auction customers.

Job Responsibilities:

• Represent the Auction in a professional and courteous manner by ensuring that all transportation callers are greeted professionally and efficiently.

• Coordinate and direct the safe and efficient transportation of customers and customer vehicles to and from the Auction and other designated areas.

• Arrange for pick-up and delivery of vehicles within the standard timeframes prescribed by our accounts.

• Receive and route telephone and radio calls in a courteous and efficient manner to the appropriate department personnel.

• Work closely with lot operations team and van drivers to coordinate drivers for local pickup & delivery.

• Perform data entry and verify that transportation information is accurately recorded in the system.

• Perform various clerical and administrative duties relating to transportation pickups and deliveries.

• Determine outstanding pick-ups, compile data, and generate transporter and account aging reports for the department manager.

• Coordinate department activities with customer account representatives and transporters.

• Assist with pick-up problems, including contacting the appropriate Auction personnel to resolve concerns promptly.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

• Perform other duties as assigned by manager.

Qualifications:

• High School Diploma/GED and 3 years' experience in a related field.

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.

• OR 5 years' experience in a related field.

• Safe drivers needed; valid driver's license required.

• Mechanical ability required.

• Ability to drive manual and automatic vehicles required.

• Ability to jump start vehicles required.

• Excellent communication and organization skills required.

• Competent computer software skills required, including Excel and database systems.

• Ability to use general office equipment (e.g., copier, fax machine, etc.).

• Ability to sit or stand for prolonged periods of time.

• Manual dexterity; ability to perform repetitive data entry tasks.

• Vision abilities required include close, distance, and depth perception.

• Auction experience and knowledge of overall Auction functions preferred.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer

• All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.