Vauto Performance Manager

Cox Enterprises New York , NY 10007

Posted 2 months ago

THIS IS A REMOTE POSITION, WE ARE ACCEPTING APPLICANTS FROM ANYWHERE IN THE UNITED STATES. THIS IS NOT A REGIONAL BASED POSITION. You may see multiple postings, these are for marketing purposes, only ONE application is necessary.

As the vAuto Performance Manager, you will be responsible for client retention, harvesting additional accounts, and upselling the vAuto suite of products. The vAuto Performance Manager must have a strong focus and experience in retail automotive management. To be successful in the role of vAuto Performance Manager, one must be able to work effectively in a fluid, fast-paced agile environment, handle a high account load, and be willing to travel on a regular basis.

Technology we use:

  • Customer Relationship Management Systems, MS Office (Excel, Word, Powerpoint)

Your Role:

  • Working REMOTELY, effectively manage the progress and results of accounts assigned, while engaging in high-profile activity across strategic client groups

  • Build and develop strong working relationships with customers and all users at all levels from Dealer/Owner/Decision Maker on down

  • Work with 80-110 accounts, as well as 'at risk' clients and determine the proper action plan

  • Monitor and analyze account performance and trends to determine adjustments to dealer expectations, goals, and objectives in order to achieve results

  • Generate additional revenue by harvesting existing accounts for additional stores and products, while continually working on turning around cancelled accounts

  • Determine needs for additional resources in order to maintain continued success with all clients

  • Assist in generating high client attendance to product workshops

  • Actively participate in product development/enhancement review sessions to continue in development as a vAuto 'knowledge master'

  • Travel to clients, allowing for maximum time with all clients and maximum client reach

We are accepting applicants from anywhere in the country including Chicago, Seattle, Los Angeles, Sacramento, San Francisco, San Diego, Salt Lake City, Denver, Albuquerque, Dallas, Houston, Austin, Kansas City, Omaha, Minneapolis, Iowa City, Detroit, Indianapolis, Cleveland, Columbus, Cincinnati, Dayton, Toledo, Akron, Louisville, Nashville, Pittsburgh, Charlotte, Raleigh, Atlanta, Newark, Atlantic City, Tampa, Miami, Orlando, Las Vegas, Phoenix, Tucson, New York City, Buffalo, Boston, Philadelphia, Hartford, Burlington, Manchester, Providence, Newport, Portland, Richmond, Charleston, Myrtle Beach

  • 7 years of recent retail automotive management experience in the capacity of General Manager, General Sales Manager, Used Car Manager, or Preowned Director

  • Experience directly managing preowned operations.

  • Strong proficiency in Customer Relationship Management Systems

What We Look For:

  • Ability to turn high-level requirements into a working system through iterative development

  • Ability to work on multiple projects and be flexible to adapt to changing requirements

  • Must demonstrate account ownership by responding to client requests with a constant sense of urgency

  • High energy, confident, ambitious and self-motivated individual.

  • Must be an effective communicator and have great relationship management and interpersonal skills

  • High School diploma/GED required

  • Willingness to mentor new and junior Performance Managers

  • Engage and participate in the exchange of best practices across entire Performance Manager Team

What We Offer

  • Improved work life balance get your weekends back

  • Collaboration ongoing support from peers and vAuto leadership

  • Deeply discounted health insurance coverage (compared to dealer rates)

  • Matching 401k

  • Flexible PTO policy

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Vauto Performance Manager

Cox Enterprises