Van Driver

Job Details

Job Location: International District

• Seattle, WA

Position Type: Full-Time

Salary Range: $20.00 - $24.00 Hourly

Job Shift: Day

Job Category: Nonprofit

• Social Services

Description

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization.

• Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.

• Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.

• Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.

• Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.

• Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary: The van driver is responsible (under supervision) for the management and timely completion of transportation needs and requirements for the SIHB. This role also will support the Environmental service team as needed.

Organizational Structure/Reporting Relationships: This position reports directly to the Director of Environmental Services and is part of the Operations team. This position has no direct reports.

Organizational Responsibilities

• Hold Indigenous values and practices with respect and integrity

• Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented

• Actively participate in organizational activities with the understanding that success is achieved through teamwork.

• Recognize that communication is central to the organization's success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others' best intentions in mind.

• At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care.

Job Responsibilities

• The Van driver position shuttles SIHB employees from the parking garage at Pac Med to our facility in the International District, shuttles employees from ID to Pioneer Square, and helps get materials between sites.

• The van driver will also support our mobile Dental Van. Driving the dental van to sites for mobile dental van operations.

• Act as a representative and ambassador of the Seattle Indian Health Board. The van driver must display a high level of professional tact, empathy and understanding when dealing with residents as well as other SIHB staff and outside agency professionals. Always exhibit excellent customer-service behavior.

• Assures that the van is driven in a safe manner; must always obey all traffic laws

• Maintain a high degree of flexibility and availability to accommodate unexpected transportation demands that may require extra time beyond the normal 8-hour work day.

• Capable of quickly organizing each day's transportation needs, working effectively with supervisor, collateral staff and back-up resources to assure that each day's transportation needs are completed and on time.

• Communicates effectively with all parties regarding the completion of all duties.

• Completes all documentation requirements of the van driver position, including daily logs, mileage and expenses.

• Assures the cleanliness of the agency vans and facilitates repairs and maintenance on a regular schedule. Immediately reports any damage to the vans or safety issues that may occur to the supervisor.

• Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.

• Other job-related duties as assigned including but not limited to janitorial and security assistance.

Qualifications

Required:

• High school diploma or GED.

• Valid Washington state driver's license and a 7-year clean driving record (a driving record background check will be obtained).

• CDL preferred

• Able to work with a highly diverse population of residents managing a route that will accommodate an on-demand schedule.

• Capable of adequately and safely dealing with challenging behaviors, defiance and threatening language that is sometimes present with our relatives and community members.

• Actively participate in internal quality-improvement teams and work with members proactively to drive quality-improvement initiatives in accordance with the mission and strategic goals of the organization, federal/state/local laws and regulations, and accreditation standards.

• Work well under pressure, meet multiple and often competing deadlines.

• At all times, demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.

• Experience working with the unique healthcare needs and social issues facing American Indians/Alaska Natives and the desire to promote the delivery of appropriate health services to this population.

• Having some experience and knowledge of the chemical dependency treatment field is highly preferred.

• Minimum of one year of demonstrated excellent customer service-related work experience. Previous passenger van driving experience is preferred.

• Ability to read and communicate effectively in English.

• Ability to perform simple math calculations.

Work Environment: This position works Monday-Friday during normal business hours, with evening hours (as late as 830) and one Saturday clinic per month.

FOR INFORMATION ABOUT OUR BENEFITS PACKAGE, PLEASE VISIT OUR WEBSITE AT:https://www.sihb.org/wp-content/uploads/SIHB-Summary-of-Benefits.pdf