Valet Supervisor

Job Title: Valet Supervisor

Department: Valet Parking Services

Location: San Diego, CA

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities.

MAIN RESPONSIBILITIES

Basic Function: The Valet Supervisor will assist in the day-to-day management of the valet operation ensuring that valet interactions are handled within contractual guidelines of the location, adhering to company and Airport policies and procedures, fostering good client/customer relations and promoting a professional image and approach to the business.

Essential Functions Responsibilities:

• Ensures customers are receiving timely service.

• Assist with hiring, training, and coaching an excellent valet team.

• Create a staffing schedule according to the anticipated daily vehicle volume.

• Comply fully with the standard operating procedures while ensuring the safety and security of vehicles and keys at all times.

• Prepare and process daily paperwork according to audit compliance standards.

• Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.

• Create and implement a successful staging plan, utilizing all aspects of the location's layout to ensure maximum parking capacity.

• Substitute for any position, if necessary.

MINIMUM QUALIFICATIONS

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience Required: Minimal high school diploma or equivalent and a minimal 6-month related experience or training; or equivalent combination of education and experience.

License Requirement: Required to have and maintain a valid state-issued driver's license with a current address and an acceptable driving record. The ability to drive a vehicle with a manual transmission (stick shift) is required.

Language Skills: Speaks clearly; Listens and gets clarification; Responds well to questions. Writes clearly and informatively; Able to read and interpret written information.

Reasoning Skills: Ability to