Lumiere Place Casino & Hotels
The incumbent in this position is responsible for providing superior service to both the internal and external customers. The incumbent is also responsible for safely handling guests' and patrons' vehicles to ensure proper parking, securing and handling of keys.
JOB DUTIES AND RESPONSIBILITIES
(The following statements are intended as general illustrations of the work in this job class and are not all-Inclusive for specific positions.)
Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
Greets arriving and departing guests.
Parks guest vehicles in specified areas in an efficient and safe manner.
Retrieves customer vehicles from specified areas in an efficient and safe manner.
Performs drive-and-park assignments per department policies and procedures.
WORKING CONDITIONS/ESSENTIAL FUNCTIONS
This position is subject to varying levels of crowds, smoke and noise, the severity of which depends upon customer volume.
This position is required to work outside and is subject to all types of weather conditions. Proper clothing is provided.
Must possess a valid state driver's license and a Department of Motor Vehicles report with no careless motor vehicle accidents and no moving violations within the last three years.
Ability to communicate effectively with customers, as well as all levels of employees.
WORKING CONDITIONS/ESSENTIAL FUNCTIONS (cont.)
This position is very physical in nature and requires incumbent to run across flat land, as well as up and down stairs so as to park and retrieve cars in as little amount of time as possible. Incumbent must be able to reach and grasp to retrieve keys for customers' vehicles.
Ability to drive cars of all types including manual and automatic transmission vehicles.
EQUIPMENT AND MACHINES USED
All makes and models of motor vehicles.
The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.