VA Specialist

HCA Fort Walton Beach , FL 32549

Posted 2 months ago

SHIFT: Work From Home

SCHEDULE: Full-time

Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.

At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional a la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.

As a Veteran Affair Specialist, you will be responsible for all aspects of VA receivable processing, including but not limited to, billing, collection, account and system maintenance, process reconciliation, and productivity reporting.

What you will do in this role:

  • Maintains current knowledge of all office operations, job specific requirements and related regulations.

  • Reviews all claims for completeness, reasonableness of charges, and appropriateness of billing codes, and payer information.

  • Pursues timely collection of each claim using thorough follow-up efforts appropriate to each payer.

  • Reviews, makes corrections to, and insures the legibility of outgoing secondary bills, and other correspondence before sending.

  • Handles all incoming phone calls and inquiries in an appropriate manner.

  • Properly processes and responds to incoming correspondence.

  • Contacts and effectively communicates with all parties involved in the resolution of accounts placed.

  • Completes work request timely and in accordance with instruction.

  • Performs all of the task necessary to maintain current and accurate account information in each of the appropriate systems (i.e. entering notes, claims on hold).

  • Forwards and logs all documentation related to processes and duties which are transferred to other employees.

  • Brings problems and troubling accounts, as well as related questions, to his/her immediate supervisor's attention daily.

Knowledge, Skills & Abilities:

  • Knowledge of VA regulations.

  • Knowledge of UB-92 billing.

  • Knowledge of 1500 billing.

  • Knowledge of ICD-9 and CPT-4 coding.

  • Analytical and organizational skills.

  • Ability to identify, set, and follow priorities.

  • Knowledge of hospital business office operations.

  • Strong PC and data entry skills.

  • Ability to communicate effectively with employees, clients, and others.

  • Character to maintain strict confidentiality.



  • High school graduate or equivalent.


  • Minimum of 2 years VA claim processing experience.

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World's Most Ethical Company by Ethisphere and is ranked in the Fortune 100.

We are a family 270,000 strong! Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


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VA Specialist