UX Writer And Analyst

The UX writer & analyst crafts clear, concise, and accessible copy and user-interface text for reed.edu. As part of this work, this role conducts research, builds analytics reports, and creates solutions based on user feedback. This role works with cross functional teams in the office of public affairs and with academic and administrative partners across campus. This position reports to the Director of Web & Digital Strategy. This is not a remote position.

Reed College offers an exceptional benefits package, including comprehensive and cost-free medical and dental insurance for you, and a 60% discount on medical and dental insurance for your dependents, 403(b) retirement plan with 10% employer contribution (after one year of service), educational assistance for employees and their children, 22 days of paid vacation, paid holidays, half-day Fridays in the summer, and many other campus amenities. This is a full-time, exempt role with typical work hours of 8:30 a.m. to 5 p.m. with a one hour unpaid lunch.

The starting salary range for this position is $72,000 - $77,000. Offers are based on experience and are determined through an internal pay assessment. This is an exempt position on grade 7.

Who You Are

• You have demonstrated copywriting or technical writing skills.

• You craft clear, concise content and can simplify complex information.

• You have knowledge of and ability to follow a style guide.

• You have demonstrated experience conducting user research and using analytics tools.

• You have demonstrated experience analyzing data and building and presenting reports.

• You understand that relationships are the key to success, and you have a commitment to building relationships in order to effectively collaborate with and influence key stakeholders.

• You are empathetic. You have the ability to understand and bridge the interests of key stakeholders and the experience of end users.

• You have strong analytical and problem solving skills.

• You enjoy working in a collaborative environment.

• You always meet goals and deadlines.

• You are self-aware. You are personally committed to equity and it shows in your work.

• You have strong attention to detail.

What You'll Do

• Write and revise content for web pages owned by administrative offices and academic departments.

• Write calls to action, meta descriptions, labels, and other interface text.

• Proofread and edit copy created by content producers following the rules of grammar and our in-house style guide.

• Align web content with Reed's voice and match the tone of each office or department.

• Conduct research on our site's analytics, user preferences and behaviors, comparative research, and trends.

• Build data reports for teams and stakeholders and participate in strategic decision-making based on the data.

• Use tools to evaluate and revise content strategy: Google Search Console, Google Analytics, Keyword Planner, Keywords Everywhere, Answer the Public, SEOQuake, SERP Preview Tool, and other applicable applications.

• Create content solutions based on user feedback, usability testing, and metrics.

• Build strong relationships with key stakeholders across campus, maintaining a cooperative, knowledgeable approach.

• Provide guidance to content producers based on data, our digital strategy, and best practice.

Minimum Qualifications

• Bachelor's degree, certification in UX/UI writing, or relevant work experience

• Three (3) years of experience working as a user experience writer or researcher or a combination of both, and

• Three (3) years of experience working with a content management system

Application Instructions

Click below to apply. You will be directed to Interfolio to create a free account and begin your application. A resume and cover letter are required. You can submit these documents in any format, but pdf works best.

Applications will be considered as they are submitted so you are encouraged to apply early. Applications will continue to be accepted until the position is filled. Finalists may be asked to provide samples of their work.

Reed College replies to every candidate. We will confirm that your application is received, and if you are not selected, we will let you know as soon as possible.

Apply for this job

Reed College is committed to building a culturally inclusive community and a work environment that respects and inspires every person. Your unique skills, work history, cultural contributions, and lived experiences are essential to building this community. Members of historically marginalized groups including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are invited to apply.

Reed College employment opportunities are in person and on campus. Therefore we do not offer remote positions.