UX Researcher

Aptean Alpharetta , GA 30023

Posted 1 week ago

Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!!

About Aptean

Aptean provides very specific industries with very specific ERP, supply chain management, and customer experience solutions. In today's fast-paced, highly competitive economy, organizations don't have time to waste forcing homegrown software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds with industry-specific solutions instead of generic software, expert support instead of making you go it alone, and a steady influx of new ideas instead of the status quo. That is why over 2,500 highly specialized organizations in more than 20 industries and 54 countries rely on Aptean to streamline their everyday operations.

Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean's products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve.

Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market.

Job Description

This is an intermediate level position which requires professional qualification. The UX Researcher will be responsible for conducting, analyzing, and reporting on user-centered design research and usability testing for the company's software products. The UX Researcher is expected to learn on the job towards developing domain and product knowledge along with technical/proprietary skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Conduct usability research both online and in the field and provide recommendations for improvement.

  • Serve as a member of a team that acts as a 'repository' of research-based usability knowledge.

  • Partners with the UX teams for planning and design.

  • Work with project business representatives and team members to test business requirements using heuristic/qualitative methods. Manages and mentors the UX team.

  • Determine user needs by conducting task-focused analyses.

  • Work with graphic designers to test proposed look & feel initiatives.

  • Coordinate, conduct and moderate user testing, interviews and reviews.

Skills/Requirements

Education

Bachelors degree highly preferred

Work Experience

Typically requires a minimum of 2 years of related experience with a Bachelor's degree; or equivalent work experience. Typical range is 2-5 years.

Knowledge

  • Manage and conduct user research and concept development

  • Research user personas and investigate user behavior

  • Work closely with design, marketing, sales and product management teams to identify research topics

  • Participate in recruitment activities for user research

  • Help plan and implement the overall user research strategy and methods

  • Comfortable launching and iterating quickly and using data

  • In-depth understanding of UI/UX design

  • Experience with conducting user research

  • Experience with qualitative and user-centered design methodologies

  • Working knowledge of quantitative, behavioral analysis and statistics

Skills and Abilities

  • Critical thinker and problem-solving skills

  • Team player

  • Good time-management skills

  • Great interpersonal and communication skills

If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!

Aptean, Inc., is an Equal Employment Opportunity Employer. In accordance with applicable federal, state, and local laws we do not tolerate discrimination or harassment against any applicant for employment or employee with Aptean because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information or any other group status protected by applicable law.


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UX Researcher

Aptean