UX Research Manager - (Fixed Term)

ABOUT onX

As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 300 employees located around the country working in largely remote / hybrid roles, we have created regional "Basecamps" to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences.

Through multiple years of growth, we haven't lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we're hungry to improve, value innovation, and believe great ideas come from any direction.

WHAT YOU WILL DO

onX is seeking a UX Researcher passionate about uncovering user insights through qualitative user research. You will focus on leading, partnering, and consulting with product teams to influence and inform user-centric design and product decisions. You will be a part of our Product Design & UX Research team that will influence eams to make customer-centric decisions across the product development Lifecycle. This includes discovery research to understand customer needs and problems and continuous evaluative research that informs future iterations. This is an excellent opportunity to join a dynamic, growing company focused on impacting the business. This role will utilize a broad range of generative and evaluative user research techniques to develop a deeper understanding of our customers, turning research findings into actionable insights in partnership with product teams and leaders across our organization.at onX and reports to the Sr. Director of Product Design.

As an onX UX Researcher, your essential job duties and responsibilities will look like:

• Lead user research that enables teams to better understand our users through evaluative, behavioral, competitive and benchmarking studies.

• Design and execute end-to-end primary research using a wide variety of methods.

• Lead generative and evaluative research that drives user-centered innovation and improvement of onX user experiences and products.

• Collaborate with designers, product managers, and engineers to identify research opportunities, define research goals, develop studies, and deliver findings that directly impact product.

• Contribute to our UX Research operations and processes, which bolster the value of User Research through rigor, speed, and visibility of the teams' work.

• Be a human-centered research and design advocate-have an expert opinion, use your voice and share your knowledge and what you are learning from user research widely.

WHAT YOU'LL BRING

• Bachelor's degree in human-computer interaction, information science, anthropology, psychology, sociology, or related field or equivalent experience.

• 5+ years of user experience research or related research experience is required.

• A shared passion for and ability to demonstrate onX's Company Values.

• Permanent US work authorization is a condition of employment with onX.

• This position requires submitting a case study of work samples for consideration.

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience with consumer products, consumer insights, or product development

• Experience with the utilization of mapping, navigation, or geospatial applications and outdoor recreation is a plus

• Experience with survey design, accessibility, and/or conducting research to inform inclusive consumer-facing products.

ASSIGNMENT DETAILS

• Duration: We anticipate this being a 3 month long fixed term contract

• Assignment Completion Bonus: Upon the successful completion of your full assignment, this position is eligible for an assignment completion bonus at the end of the contract.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, "Basecamp," or "Connection Hub".

• Corporate Offices: onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time this is a great option.

• Basecamps: onX's Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure.

• Our current Basecamps are located within a 90-mile radius of the following: Austin, TX; Charlotte, NC; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

• Connection Hubs: onX's Connection Hub locations are smaller, emerging communities of distributed team members.

• Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont.

HOW YOU'LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, we estimate that applicants can expect to make between $28,750 to $33,750 (annualized to be between $115,000 - $135,000 for a full year) during the 3 month duration of the assignment. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description.

WHAT WE'RE OFFERING YOU

• Competitive salary

• Medical benefits including a no-monthly-cost medical plan

• PTO accrual (vacation, holidays, sick time)

• 401k matching at 100% the first 3% you save and 50% from 3-5%

• Eligible for an assignment completion bonus at the end of the contract

• Amazing outdoor industry perks

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PS@onxmaps.com.

Position open until filled.

#LI-Remote

At onX, we believe that diversity makes us better. Bringing together a diverse set of backgrounds, ideas, and opinions helps us to achieve our mission to awaken the adventurer in everyone. We are proud to be an equal opportunity employer. onX is committed to equal opportunity not only in our hiring practices but also in our employment practices, including but not limited to development, compensation, and promotion. We strive to build an inclusive work community where everyone can be their authentic self, and together, we win as a team. Come join us!

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