UX Director

Jellyfish New York , NY 10007

Posted 1 week ago


The Director of UX is responsible for delivering the user experience vision and strategy for our clients. Working with multi-disciplinary, global teams, you will draw on your product design experience, technical knowledge, execution rigor and creative problem-solving skills to create phenomenal user experiences. And you'll be a collaborative leader - business-savvy and self-aware, who's happy to be hands-on when needed.

You will work with VP of Experience, based in London, and work with our talented US Team composed of UX designers and content strategists.


  • Lead strategic design activities to deliver creative solutions for our clients, working with multidisciplinary teams

  • Hire, develop, and mentor the US UX team, enabling them to grow and deliver high-standard work across various projects and platforms

  • Nurture and maintain a strong product design culture throughout the Jellyfish US offices and their clients

  • Provide hands-on guidance for all types of activities ensuring a thorough design process delivery

  • Lead creative work on pitches and new business opportunities

  • Manage staffing and resource, budgeting, expense priorities, and recommend and implement changes to methods

  • Reinforce a collaborative and supportive culture both within the UX team and across the company


  • 8+ years industry experience with an excellent UX portfolio that shows process and outcomes on a variety of projects

  • Strong and advocated design process utilized on multiple platforms within different industries in agencies, studios, or in-house

  • Experience establishing strategic plans and objectives, based on research and data, and measuring the success of those plans

  • Experience planning, estimating and pitching UX projects

  • Comfortable planning and running workshops and design sprints

  • Solid experience of a variety of design and prototyping tools including Axure, Sketch, Invision, and Adobe CS, and a familiarity with core web technologies (HTML/CSS/JS and so on)

  • Ability to solve problems collaboratively

  • Excellent oral, visual, and written communication skills, shaped by years of client-facing presentations

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UX Director