Design at PillPack
At PillPack, an independently operated subsidiary of Amazon, we are using design, service, and technology to change the way people think about medicine. Design has been a vital part of our company's DNA since our founding days as a startup-in-residence at IDEO Cambridge.
We are a small, but growing company and you'll have the opportunity to make a big impact on both the company and our customers' lives. We believe in designing experiences that are equally polished for internal users as they are for our end customer. We also believe design is just as much about balancing behavior and emotion as it is about utility and ease.
Your ideas come from research you've conducted and experiences you've had. You use a human-centered design approach to solve problems.
You're just as interested in inventing and simplifying complex systems as you are focusing on visual design. You've turned ideas from research into sketches and interactive prototypes, and tested them with end users. You've helped teams raise the bar on customer experiences and have thrived in ambiguity. As a designer, you love diving into the details as much as you enjoy shaping the larger system.