UX Designer

Summary of Role:

The UX Designer is responsible for monitoring the user experience and ensuring that our products are intuitive and easy to use. Their duties include reviewing user feedback to determine potential defects or areas for clarity, working closely with other IT professionals and company personnel to refine user experience and performing usability tests on software products or website features to ensure functionality. This is a hybrid role (2 days a week) in our Austin, TX office.

Responsibilities:

• Partner with Product, Engineering, and stakeholders to make the vision & strategy for the product tangible

• Interview users and build relationships with customers to develop a strong POV on the product

• Build, scale, and maintain a design system across multiple product experiences

• Balance vision with iteration, make tradeoffs, and deliver a great user experience

• Identify problems, define projects, and develop measures of success, testing your assumptions and outcomes, and continuously incorporating feedback

• Conduct user research and test usability to ensure our solutions are effectively solving user problems

• Ensure cohesion in the design and usability of our products across our product suite

• Other duties as assigned

Qualifications:

• 2+ years of product design experience with consumer-facing software products across web and mobile platforms

• 2+ years of experience with design, rapid prototyping, and user testing tools

• 2+ years experience with Figma

• Bachelor's degree in design or computer-related programs such as Human-Computer Interaction (HCI) a plus

• Problem-solving skills to determine solutions to user interface challenges

• Attention to detail and mastery of information design to build products that are clean and intuitive.

• Excellent interpersonal and communication skills to communicate ideas to developers

• Ability to clearly communicate concepts and designs through sketches, wireframes, high fidelity comps, and prototypes

• Multi-tasking and time management skills, with the ability to prioritize tasks

• Ability to work both independently and in a team

• Ability to work a hybrid schedule with 2 days a week in office