UX Content Strategist

Teltech Systems South Amboy , NJ 08878

Posted 2 months ago

The Position

TelTech builds innovative communication apps that help people better enjoy their mobile-connected lives. From RoboKiller, an app that gets revenge on robocalls, to TapeACall, which records iPhone conversations, we build apps for that protect our customers every day. We are looking to expand our Product-Marketing team with creative, talented, and passionate marketers who are committed to the growth of our existing products as well as new products we intend to launch.

If you have a passion for creating copy across customer lifecycle that resonates and inspires people to take action, you may be a fit for this role. If your passion for UX content strategy is matched by your commitment to a data-driven process of testing and optimization, you may be a fit for this role. If your track record demonstrates how you have combined these passions to drive growth for companies, then we'd like to learn more about you and your interest in working at TelTech.

Responsibilities

As TelTech's UX Content Strategist, you will be responsible for leading our copy and content strategy throughout the entire customer lifecycle.

You'll use your UX experience and processes to craft compelling communication throughout the marketing and product funnels to design an exceptional and delightful experience for our customers. You'll dive deep to our user experience to develop empathy for the user experience that will fuel the copy improvements you'll implement.

Using your project management skills, you'll lead the ideation, development, testing, and execution of all copy improvements across our mobile app portfolio. Your passion for grammar and punctuation will ensure all business-critical copy is attention-worthy to our customers, stakeholders, and potential partners. Success as TelTech's UX Content Strategist is measured in increased conversion rates, reduced user friction/churn.

You won't be alone. You will work with our growth marketers, product managers, data analysts, designers, developers, and tech support teammates to ensure your growth engine is performing well.

Must-Have Job Qualifications

  • 2-4+ years of product experience as a content strategist or UX writer.

  • A portfolio with samples of product, UX, digital advertisements, and mobile app content, including microcopy, and push notifications.

  • Ability to translate ideas into thoughtful, concise, and compelling copy.

  • Familiarity with content issues relating to localization, accessibility, inclusion, and privacy.

  • Strong understanding of the relationship between copy, information hierarchy, and graphic design.

  • Ability to communicate findings, recommendations, and decisions in an articulate manner.

Bonus Points

  • Experience working with mobile apps or mobile app teams.

  • Experience in brand strategy; leading or assisting in strategic brand developments, brand messaging, or verbal brand identity.

  • Experience in digital advertising or mainstream advertising.

  • Experience with direct response marketing.

  • Basic to intermediate HTML/CSS experience.

  • A passion for design; UI/UX, typography, visual brand identity

What you can expect at TelTech:

  • Opportunities to grow.

  • An impressive, collaborative, fun place to work.

  • Co-workers who will make you feel like family, but challenge you to be your best.

  • A complete medical/dental/vision package.

  • Generous vacation policy; work hard and take time when you need it.

  • A well-stocked kitchen with breakfast and lunch options almost every day.

TelTech is a successful company with a fantastic Silicon Valley-style office and a culture-first personality. We want "A" Players, who are driven to achieve, but know that teamwork is the key to their success. If you think you are a good fit for this role, please take a close look at our RoboKiller, TrapCall, and TapeACall products and tell us how your experience will help shape TelTech's future.


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