UX Content Strategist

Nerdwallet San Francisco , CA 94118

Posted 3 months ago

NerdWallet is seeking a talented UX Content Strategist to join our highly collaborative team. Too often, financial language is obscure and promotional leaving people feeling confused or, worse, manipulated. Were changing all that with clear, approachable language and experiences that put our users first and help make personal finance refreshingly simple, human, and interesting.
As a qualified candidate, you have excellent writing skills youre succinct, clear, engaging and understand how content affects the usability of a product, app, landing page, and website. Youll partner with product designers, product managers, researchers, and other content strategists to enhance our experiences and be responsible for decisions that shape the future of NerdWallet.
This role sits on the Design and User Experience team.
Where you can make an impact:
Influence and be involved in every aspect of product development, from discovery to fixing a comma right before launch
Create product narratives and content frameworks that explain and justify your recommendations. Then, ensure consistency across all consumer touch points (think product names, labels and navigational elements, emails, tutorials, and notifications)
Create and implement experiences that balance user, business and brand needs
Proactively share and collaborate with fellow content strategists to educate and ensure consistency both in message and voice
Carry out the NerdWallet mission by making financial terms, products, and services feel human and accessible with language that brings the brand to life, even in the smallest microcopy
Collaborate and build relationships; seek out opportunities to connect across the company and look for how to combine, align and amplify efforts
Maintain and evolve our voice and tone guidelines
You are:
Always thinking about product strategy and vision (not just what it should say but what we should build)
You strive to partner cross-functionally to build the very best product/user experiences
You thrive in an environment of fast feedback loops and a mindset of rapid prototyping and iteration
You understand the technical limitations behind the copy/experience and communicate your ideas to engineers
You have experience building and shipping web and/or mobile products
Your experience:
3 - 5 years of experience as a UX/Product Copywriter or UX/Product Content Strategist
Ability to think big and understand complex feature sets
A knack for distilling complicated topics into language anyone can grasp
Passion for great user experience
Excellent oral and written communication skills
Bonus points:
Proficiency with agile methodologies
Experience writing about financial products
Working knowledge of Figma
What we offer:

Competitive compensation package
401(k) with company match
100% paid premiums for medical, dental and vision for employee and their dependents
Paid maternity and paternity leave
Commuter, gym and cell phone stipend
$500 enrichment stipend towards learning and development for your role
Catered lunches daily, free dinner, and kitchens stocked full of snacks
Onsite coffee bar with baristas
Company happy hours, social events and outings
Generous, flexible vacation

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law.

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UX Content Strategist