Utility Inside Sales

Sonepar USA Jonesboro , AR 72404

Posted 7 months ago

About Irby and Sonepar USA

Irby is one of the largest electrical distribution companies in the United States, with nearly $1 Billion in annual sales and over 900 employees across more than 60 branches in 25 states. Irby is also part of the Sonepar family of operating companies, consisting of the finest locally managed electrical and industrial distributors throughout the United States. For more information, visit www.SoneparUSA.com.

Own Your Expertise, And Your Future

Do you enjoy a good challenge? Great, because we value bold thinkers who are excited to take on challenging tasks. We strive to be the best and we share our success with our associates, customers, suppliers and shareholders.

Inside Sales

Summary:

This role is part of our Fiber Optics team at the Jonesboro branch. We sell fiber optics products and services to Utility Companies in our region.

Our ideal candidate has some knowledge of computer terminology or networking and enjoys working with customers to ensure we fulfill their needs. Our goal is to provide outstanding service to our customer by providing accurate quotes, orders and general information.

What you'll do:

  • Works with Outside sales team to process orders

  • Resolves customer order problems and complaints promptly

  • Ensures we have the right product in stock by purchasing items as orders are processed

  • Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel

  • Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points

  • Identifies, uses and maintains appropriate company and/or customer pricing systems

  • Work with Operational support team to ensure the timely delivery to meet customer expectations.

  • Purchases materials

  • Sells and promotes branch and company-wide promotions and specials as directed

What you need:

  • Industry experience is preferred but not required

  • Computer terminology or Networking strongly preferred

  • Strong attention to detail is required

  • Able to work with a sense of urgency

  • Ability to lift up to 50 pounds

  • Must be able to work in a team environment

  • Ability to adapt to a fast pace changing environment and to approach challenges with creativity and resourcefulness

  • Strong communication and interpersonal skills

  • Initiative and self-direction; can apply knowledge and make sound judgment to effectively resolve issues

WHY APPLY? WHAT DO YOU HAVE TO GAIN?

A Challenging Opportunity with a Company that Cares About Its Most Valuable Asset: YOU!

  • To work with an industry leader

  • To use your skills and experience to grow your career; go anywhere you want nationwide, cross train into your dream job within a work culture that promotes and encourages associates to learn new roles and be recognized and rewarded for strong performance

  • To have your true entrepreneur mindset rewarded with income and career growth opportunities

Check out our benefits:
401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Holidays, Flexible Spending Account, Employee Assistance Program, Employee Discounts and more.

Irby is an M/F/Disabled and Vet EEO/AA employer

We are Irby - Powered by Difference

Business Unit: Irby


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Utility Inside Sales

Sonepar USA