Utilities Specialist

The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to roughly 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.

This position functions as the primary crew leader and camera equipment operator heavy for the Closed-Circuit Television (CCTV) Sewer Inspection Program within the Sewer Maintenance Division. Crews within this program are tasked with using remote controlled robotic cameras to visually inspect the condition of sewer mains, manholes, and other underground structures within the sewer collection system.

Scheduled working hours are Monday through Friday, 6:30 am to 3:00 pm.  This position carries with it an on-call requirement which includes 8 hours of paid standby time per on-call week, plus the potential to earn overtime pay at 1.5 times the normal hourly rate for hours worked over 40. This position will report to the Lake Woodard Annex, located at 3324 Lake Woodard Dr, Raleigh NC 27604.

The benefits of being a City of Raleigh Utilities Specialist:

• Qualifying Utilities Specialists are eligible for training certifications that provide stipends of additional 12.5% to base pay

• Education provided to learn Water Distribution/Wastewater Collection Operator standards and earn certifications

• Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam

• Serves as lead worker by assigning work and monitoring work completion. This role may fill in for the assigned Utilities Specialist, Senior (Field Supervisor) during absences or vacancies

• Transports equipment, plans routes, and sets up work areas for safety and operational efficiency. Setup/teardown of traffic control work zones and various safety equipment including trench boxes, hydraulic shoring, and confined space equipment

• Utilizes robotic camera equipment to visually inspect sanitary sewer mains, manholes, and other appurtenances

• Operates and maintains assigned equipment and tools. Performs inspections to ensure safe operating conditions, routine repairs and/or replacement of parts, cleaning and preventative maintenance, and monitors need for replacement or advanced repairs

• Plans, monitors and reviews inventory, resources and materials needs. Initiates orders for resources based on requirements and may work with contract workers and trade specialists by scheduling and coordinating repairs and maintenance services

• Responds to customer generated calls and investigate reports of issues to determine appropriate corrective actions

• Supports the City's emergency response in the event of inclement weather, including debris cleanup after severe storms or snow and ice response for Division facilities

• Documents work progress, completes electronic work orders, and monitors work to ensure applicable rules and regulations are followed

Education and Experience:

High School Diploma or GED and four years of maintenance experience, or experience related to the fields listed below as shown:

• Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction

• Landscaping: installer, maintenance, irrigation

• Mechanic: heavy equipment, HVAC, hydraulic systems

• Farming: manual labor, equipment operating

• Moving Company: labor, truck driver

• General Municipal Worker: utility inspector

• Tech School Student: mechanical

• Firefighter: full or part-time

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing and Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire.

• Work involves driving small to medium size pickup trucks/box truck and may be required to drive tandem dump truck during severe weather or other natural disasters

Preferred Qualifications:

• NC WPCSOCC Collection System Operator Certification Grade I or Grade II, or ability to obtain within 1 year of hire

Knowledge of:

• Standard practices, methods and materials of assigned work

• Basic mathematical concepts

• Basic filing and record-keeping principles

• Occupational hazards and applicable safety principles and practices

• Uses and properties of supplies and equipment

• Applicable federal, state and local laws, codes, regulations

• Customer service principles

• Specialized equipment relevant to area of assignment

• Modern office technology

Skill In:

• Following directions and meeting standards

• Providing attention to detail in assignments

• Performing routine inspections to ensure safe operating conditions

• Proofreading and error correction

• Monitoring and maintaining required supplies, materials and inventory

• Performing basic math calculations

• Comprehending reference books and manuals

• Operating assigned tools and equipment

• Organizing and maintaining records and files

• Interpreting and applying applicable laws, codes, regulations and standards

• Providing customer service

• Utilizing a computer and relevant software applications

• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction

ADA and Other Requirements:

Positions in this class typically require standing, walking, fingering, talking, hearing, seeing and repetitive motions.

Heavy Work:

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.

Working Conditions:

Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Work is conducted in a crew setting primarily in an outdoors environment in close proximity to heavy equipment, vehicle traffic, and open excavations.

Note:

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.