Utilities Manager

GENERAL PURPOSE

City of Upland is recruiting for

Utilities Manager!!

APPLY TODAY!!

Utilities Manager, underthegeneral direction of the Public Works Director/City Engineer, plans, organizes, oversees, coordinates, and manages the staff and operations of the Public Works Utilities Division, including water production, treatment, system maintenance, conservation; recycled water system maintenance; sewer system maintenance; field customer service; utility engineering; water resources planning and management; regulatory compliance; reviews water, recycled water, and wastewater land development; oversees the Utility capital improvement project planning, contract management, and implementation functions; oversees environmental review and Geographic Information Systems (GIS) mapping; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Public Works in areas of expertise; and performs related work as required.

CURRENT VACANCY: One full-time position (12 months/year, 10 hours/day, 4 days/week), with full benefits, in the Public Works Department.

SALARY: Listed salary amounts indicate the first and last steps of the range for the position.

PROBATIONARY PERIOD: 12 months of paid service.

PRE-EMPLOYMENT PROCESS:Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.

• Plans, manages, and oversees the daily functions, operations, and activities of the City's water, recycled water, sewer and storm drain operations, which includes treatment plants, reservoirs, pumping stations, pressure regulating stations, well pumps, remotely operated valves, and both water and recycled water distribution mains to ensure the delivery of safe drinking water in compliance with federal, state, and local regulations; monitors sewer collection mains and other sewage facilities; properly manages water supply resources, operating efficiencies, and proper operation and maintenance of water system facilities; maintains cleaning schedules of sewer pipelines; and maintenance of the storm drain collection system.

• Participates in the development and implementation of goals, objectives, policies, and priorities for assigned functions; recommends within department policy, appropriate service and staffing levels; recommends and administers policies and procedures.

• Participates in the development, administration, and oversight of division and department budgets; determines funding needed for staffing, equipment, materials, and supplies;ensures compliance with budgeted funding; monitors department budgets and expenditures.

• Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships;identifies opportunities and makes recommendations for improvement.

• Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies;recommends and implements discipline and termination procedures.

• Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.

• Acts as liaison and discusses issues related to municipal utility systems with other City departments as well as developers, contractors, subcontractors, financial institutions, businesses, and their representatives.

• Directs, coordinates, reviews, and updates the Water Systems Operations Plan; oversees and coordinates water meter services; reviews meter testing to ensure accuracy and compliance.

• Participates in the planning of new utilities facilities and systems; participates in the development of specifications for the purchase of equipment; implements and complies with and monitors hazardous material procedures and local, county, state, and federal regulations.

• Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; attends City Council, Planning Commission, and other board meetings; conducts presentations and provides technical advice regarding assigned functions; prepares and conducts public meetings and presentations for community groups.

• Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.

• Serves as a liaison and provides technical guidance and assistance for assigned functions with other City departments, divisions, businesses, outside agencies, and other interested parties; provides staff support to commissions, committees, and task forces, as necessary.

• Attends and participates in professional group meetings; stays abreast of new trends and innovations in municipal utility systems; researches emerging products and enhancements and their applicability to City needs.

• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.

• Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.

• Directs the establishment and maintenance of working and official division files.

• Ensures staff compliance with City and mandated safety rules, regulations, and protocols.

• Performs other duties as assigned.

QUALIFICATION GUIDELINES

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

• Equivalent to a bachelor's degree from an accredited college or university with major coursework in civil engineering, business administration, public administration, or a related field.
• (Substitution: An associate degree plus three (3) additional years of related experience may substitute for the required bachelor's degree.)

Experience:

• Seven (7) years of increasingly responsible experience in water production and distribution system operations, or a related field, of which two (2) years should be in a lead or supervisory capacity.

Licenses and Certifications:

• Possession of a valid California Driver's License, to be maintained throughout employment.

• Possession of a valid registration as a Professional Engineer (PE) issued by the California State Board of Registration for Civil and Professional Engineers, to be maintained throughout employment.

OR

• Possession of a valid California Driver's License, to be maintained throughout employment.

• Possession of a valid Grade IV (D-4) Water Distribution Certificate from the State of California, to be maintained throughout employment,

• Possession of, or successful acquisition within twelve (12) months of employment, a valid Grade V (D-5) Water Distribution Certificate from the State of California, to be maintained throughout employment and

• Possession of a valid Grade III (T-3) Water Treatment Certificate from the State of California, to be maintained throughout employment).

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.

• Principles and practices of budget development and administration.

• Principles and practices of employee supervision, including work planning, assignment, review andevaluation, and the training of staff in work procedures.

• Principles and practices of leadership.

• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.

• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.

• Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.

• Principles and practices of contract administration and management.

• Civil, hydraulic, mechanical, and sanitary engineering theory, principles, and practices, including their application to a wide variety of water production and distribution applications.

• Principles, procedures, standards, practices, information sources, and trends in the fields of municipal water production and distribution facility operations.

• Principles and practices of engineering and construction, including project and construction management as applied to municipal water production and distribution facility operations.

• Environmental engineering principles, practices, and methods.

• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.

• Recent and on-going developments, current literature, and sources of information related to theoperations of the assigned division.

• Methods and techniques of preparing technical and administrative reports, and general business correspondence.

• City and mandated safety rules, regulations, and protocols.

• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Plan, organize, oversee, and manage the Utilities division staff and operations.

• Develop and implement goals, objectives, practices, policies, procedures, and work standards.

• Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.

• Provide administrative, management, and professional leadership for the division.

• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.

• Understand, interpret, and apply all pertinent laws, codes, regulations, policies, procedures, and standards relevant to work performed.

• Evaluate and develop improvements in operations, procedures, policies, or methods.

• Perform and coordinate utility studies and other assigned programs and projects.

• Make persuasive oral and written presentations.

• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.

• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.

• Analyze, interpret, summarize, and present technical information and data in an effective manner.

• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.

• Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, the media, and in meetings with individuals.

• Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.

• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.

• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.

• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

PHYSICAL AND MENTAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

WORK ENVIRONMENT

Employees typically work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances; incumbents may occasionally be exposed to live electricity and high frequency noise, treated water with chemicals and pesticides and contact with grease, oil, smoke, fumes, and gasses. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

IMPORTANT INFORMATION:

Examination Process:

A competitive review of applicants' experience and qualifications will be conducted. Based on that evaluation, a limited number of applicants whose qualifications best meet the current needs of the City of Upland will be invited to participate in the next step of the examination process. The examination may include a qualifications appraisal interview. Qualified candidates will be provided with more details prior to the start of the examination process.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.