Uspb Incident & Client Advisory Associate

JobID: 210531282

Category: Client Operations Management

JobSchedule: Full time

Posted Date: 2024-08-02T20:41:40+00:00

JobShift: Day

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Within the Private Bank (PB), the Incident and Client Advisory Group (ICA) is a specialized advisory unit that is the central point of coordination and governance around escalation for client activities and relationships that pose possible reputational or financial crimes compliance risk. Upholding the integrity of the PB, we provide high quality advice and assistance enabling the PB to evaluate clients efficiently and effectively, resulting in the best and most respected set of clients

As an Associate Case Manager, you will work within a team environment and demonstrate capability to review risky prospects, clients, accounts and transactions. You must be skilled at identifying significant issues and driving resolution through the proper forum, minimizing losses and reputational damage resulting from high risk clients and transactions. Effective communication and documentation is critical to this process. Advise Bankers and support staff on risk issues and mentor junior members of the team. Develop effective relationships with Bankers and risk management professionals throughout the Company.

Job responsibilities

• Receiving inbound alerts and determining the appropriate disposition, including escalation to Committee

• Negative news and information from corporate-wide screening

• Transaction-related alerts

• Financial crime alerts

• Elder or vulnerable concerns

• Providing guidance to Bankers on addressing those matters

• Performing due diligence and making disposition recommendations for the PB

• Work with Bankers to develop submissions to the Reputational Risk, AML, or Elder or Vulnerable meetings

• Providing guidance to Bankers on risk tolerance and client fit for the PB

• Work with Bankers to develop submissions to the Client Review Forum, addressing risk tolerance and client fit

• Counseling Bankers on client exits for cause

• Participate in associated client risk projects as required

Required qualifications, capabilities, and skills

• Strong ability to analyze problems, with attention to detail

• Ability to communicate effectively (both oral and written)

• Ability to coordinate issues, findings and practices with colleagues across regions and/or divisions.

• Excellent team player - one who is able to prioritize in a fast moving, high pressure, constantly changing environment

• Strong analytical and problem solving skills with the ability to exercise sound and balanced judgment.

• Ability to apply business knowledge to new situations

Preferred qualifications, capabilities, and skills

• 3+ years of experience in the financial services industry and/or risk management

• BA/BS degree or a strong proven risk management/client service track record

• Advanced degrees, certifications, and licenses a plus (e.g., JD, MBA, CAMS, Series 7)