About Our Job When you join the team as an Usher, you'll work with and meet exciting people who share your passion for live theater, while also being able to work in your community.
The Ellie Caulkins Opera House at the Denver Performing Arts Complex is the only venue for Opera and Ballet performances and hosts additional diverse programming throughout the year.
Ushers are an integral part of every performance.
You'll help welcome our audiences, make them feel at home and ensure everything runs smoothly from lights up to curtains down.
Additionally, as an Usher at Ellie Caulkins Opera House, you can expect to:
Exhibit absolute courtesy and professionalism in dealing with the public Collect and scan tickets for admission Politely direct and escort patrons to their seats Provide patrons with programs and other relevant materials Check assigned section(s) for cleanliness Comply with all standards and policies as provided Stand for prolonged periods of time, move about in a darkened theater, climb stairs frequently, and lift heavy objects Provide and wear a uniform which consists of black pants and socks, black shined shoes, tuxedo shirt, vest and bow tie Perform other duties as directed Please Note: Work Hours fluctuate based on event schedule, but most shifts are during nights and weekends.
Summer is typically the slow season and winter is typically the busy season.
This position is On-Call, meaning you will work as needed.
On-call positions are not eligible for City benefits The work assignment does not always allow time for ushers to watch the performances.
To remain in active on-call status, new Ushers must be available to work 35% of each month's events.
About You To be considered, you must be available to attend a mandatory event either Wednesday, October 17th from 1:00 - 6:00 pm or Thursday, October 18th from 1:00 - 6:00 pm.
This event will include an interview and, if selected, you will complete on-boarding paperwork and a physical (you may potentially have to complete the physical at a different location and date). You will be contacted directly to confirm an interview time.
Please plan to spend 1.5 hours at this event.
You must also be able to attend a mandatory orientation and participate in mandatory evening training in mid-October.
Our Ideal Usher Candidates: Must be willing to work nights, weekends, and holidays Must be willing and able to work 4-6 hour shifts Must provide and wear black dress slacks, and socks, black shined shoes, tuxedo shirt, black vest, and a bow tie while working Must be available to work a minimum 35% or each month's events to remain in active on-call status Must be able to maintain composure under stress and remain calm during emergency situations Must have regular access to email, as this will be the regular method of communication for scheduling Must apply online to be considered for an interview - you will be invited to the hiring event after completion of online application and manager review We recognize your time is valuable, so please do not apply unless you meet the following required minimum qualifications:
Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
One (1) year of customer service experience.
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
About Everything Else Job Profile RG2347 Usher To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Pay Range Pay Range $10.20 - $13.97 Agency Arts & Venues Denver Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here for English or here for Spanish.
City And County Of Denver