Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Usher - Arts & Venues

Expired Job

City And County Of Denver Denver , CO 80201

Posted 4 months ago

About Our Job When you join the team as an Usher, you'll work with and meet exciting people who share your passion for live theater, while also being able to work in your community.
The Ellie Caulkins Opera House at the Denver Performing Arts Complex is the only venue for Opera and Ballet performances and hosts additional diverse programming throughout the year.
Ushers are an integral part of every performance.
You'll help welcome our audiences, make them feel at home and ensure everything runs smoothly from lights up to curtains down.
Additionally, as an Usher at Ellie Caulkins Opera House, you can expect to:
Exhibit absolute courtesy and professionalism in dealing with the public Collect and scan tickets for admission Politely direct and escort patrons to their seats Provide patrons with programs and other relevant materials Check assigned section(s) for cleanliness Comply with all standards and policies as provided Stand for prolonged periods of time, move about in a darkened theater, climb stairs frequently, and lift heavy objects Provide and wear a uniform which consists of black pants and socks, black shined shoes, tuxedo shirt, vest and bow tie Perform other duties as directed Please Note: Work Hours fluctuate based on event schedule, but most shifts are during nights and weekends.
Summer is typically the slow season and winter is typically the busy season.
This position is On-Call, meaning you will work as needed.
On-call positions are not eligible for City benefits The work assignment does not always allow time for ushers to watch the performances.
To remain in active on-call status, new Ushers must be available to work 35% of each month's events.
About You To be considered, you must be available to attend a mandatory event either Wednesday, October 17th from 1:00 - 6:00 pm or Thursday, October 18th from 1:00 - 6:00 pm.
This event will include an interview and, if selected, you will complete on-boarding paperwork and a physical (you may potentially have to complete the physical at a different location and date). You will be contacted directly to confirm an interview time.
Please plan to spend 1.5 hours at this event.
You must also be able to attend a mandatory orientation and participate in mandatory evening training in mid-October.
Our Ideal Usher Candidates: Must be willing to work nights, weekends, and holidays Must be willing and able to work 4-6 hour shifts Must provide and wear black dress slacks, and socks, black shined shoes, tuxedo shirt, black vest, and a bow tie while working Must be available to work a minimum 35% or each month's events to remain in active on-call status Must be able to maintain composure under stress and remain calm during emergency situations Must have regular access to email, as this will be the regular method of communication for scheduling Must apply online to be considered for an interview - you will be invited to the hiring event after completion of online application and manager review We recognize your time is valuable, so please do not apply unless you meet the following required minimum qualifications:
Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
One (1) year of customer service experience.
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
About Everything Else Job Profile RG2347 Usher To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Pay Range Pay Range $10.20 - $13.97 Agency Arts & Venues Denver Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here for English or here for Spanish.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PartTime House Manager Robert & Judi Newman Center For The Performing Arts (800050)

University Of Denver

Posted 4 days ago

VIEW JOBS 1/13/2019 12:00:00 AM 2019-04-13T00:00 Tracking Code800050 Job Description The Robert & Judi Newman Center for the Performing Arts strives to provide the highest quality performing arts experiences for the University of Denver and the Colorado community. Each year the Newman Center for the Performing Arts hosts nearly 500 events serving more than 100,000 people from the community. The Newman Center's four stages feature performances of instrumental and vocal music from classical, alternative classical, jazz, pop, and countless world traditions, spoken theater, dance, and opera. Presenting an eclectic, innovative, and entertaining mix of emerging artists and seasoned performers, The Newman Center works to expand and enrich the community's cultural experiences. Position Summary The House Manager is responsible for assisting the Assistant Director of Patron Services in providing the utmost in customer service for patrons of the Newman Center for the Performing Arts. This position supervises a large group of volunteers during events, and compiles a Front of House report for every event. She/he supports, reports, and is accountable to the Assistant Director of Patron Services. This is a non-benefited position not to exceed 1,000 hours in a calendar year. Essential Functions * Ensure a quality theatrical experience by providing a high level of customer service to patrons of the NCPA * Ensure that volunteers properly greet and accurately seat patrons in a timely manner in order for performances to begin on time. * Ensure that all front of house spaces are ready for each performance. * Ensure that appropriate number of programs are distributed to each entrance prior to doors. * Ensure entrances used are properly staffed. * Serve as a positive resource for patrons, answers questions, gives directions, etc. * Resolve complaints and ticketing issues in conjunction with the box office. * Resolve noise problems in the audience and outside the theatre as needed. * In an emergency situation respond using common sense and in compliance with the University of Denver policies and procedures. * Remain informed about NCPA happenings * Is knowledgeable about NCPA performances, including all rentals and Newman Center Presents. * Review House notes before working scheduled shift. * Know, understand and enforce the Usher Responsibilities and Guidelines. * Manage the individual Houses (Gates, Hamilton and Byron) * Ensure the House is clean and safe for patrons and ushers. * Know full production details. * Unlock all doors, as needed. * Following the performance, ensure all patrons have exited, notes any items that may need repaired, and lock all house doors. * Prepares a written House Report detailing all information regarding the performance, including Patron Issues/Concerns, Start-time, End-time, Intermission Length, Usher Issues, Box Office/Ticketing Issues, Maintenance Issues, Parking Issues, Temperature, Number of late patrons, Number of Assisted Listening Devices Distributed, and the House Count (if non-ticketed), and other issues/concerns/comments. * Train Ushers * Check in the ushers and facilitate the pre-show briefing. * Review the production information, including run time, late seating breaks and policy, food and beverages policy, photography policy, and any special effects. * Remind Ushers how to get in touch with the House Manager if the need arises. * Remind Ushers to familiarize themselves with their assigned area before doors open: * <li>Location of restrooms, water fountains, coat check, ATM and Box Office * Seat, row and box seat locations * Usher seats * Emergency exits * What they should do in the event of an emergency * Review scanner/clicker usage to ensure accurate House Counts * Work closely with new ushers to ensure comprehension and accuracy * Other duties as assigned, including the following: * Handle Usher complaints/concerns quickly and calmly. If unable to resolve the issue, please consult the Assistant Director of Patron Services. * Ensure that the Usher Lounge, Usher Locker area and the House Manager Office are kept clean and in working condition. Report any issues/concerns to the Assistant Director of Patron Services. * Be a positive representative of the Newman Center for the Performing Arts to the community at all times. Knowledge, Skills and Abilities * Ability to work in a team-oriented environment that requires individual thought and initiative. * Ability to work on her/his feet for extended periods without sitting, to open heavy concert hall doors, transport boxes of programs, and to negotiate stairs for access to four levels of seating. * Capable of facilitating the interactions of diverse needs of a complex organization. * Ability to maintain professional standards and conduct during stressful and oftentimes emotional situations. * Ability to deliver and follow detailed instructions. * Possesses strong oral and written communication skills to include basic computer and typing proficiency. * Ability to accept and successfully complete specialized training. * Thorough knowledge of simple set-up, adjustment, and operational procedures of work-related equipment. * Familiarity with Microsoft Office Suite. * Ability to lift up to 50 lbs. and navigate stairs. * Ability to operate electronic scanning devices and two-way radios, and to teach others how to operate them. * Ability to use good judgment to simultaneously resolve customer problems and complaints while ensuring University business standards are observed and protected. Required Qualifications * High School diploma or GED equivalent. * Experience in customer service. This position requires flexibility in schedule - will be required to work evenings and weekends Preferred Qualifications * Advanced degree in a related field. * Previous professional experience with a performing arts organization. * Previous professional experience in a university setting. * Strong working knowledge of Front of House management. * Experience working with large volunteer groups. * Creative, energetic and passionate about the performing arts. Working Environment The employee works in an open lobby setting while frequently required to move about the building in areas while moving objects. Unexpected interruptions occur frequently and the stress level is typically high. Work Schedule * 4-5 hour shifts, mostly evenings and some weekends Application Deadline For best consideration, please submit your application materials by 4:00 p.m. (MST) January 25, 2019 Special Instructions Candidates must apply online through to be considered. Only applications submitted online will be accepted. Once within the job description online, please scroll to the bottom of the page to apply. Please include the following documents with your application: * Resume * Cover Letter NOTE: The online system is limited to uploading 10 files. Please combine content if necessary to get all content uploaded. The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LGBTQ community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer. All offers of employment are based upon satisfactory completion of a criminal history background check. DepartmentAH-Arts & Humanities (127001)Position TypePart-TimeSalary16.00 - 18.00 USD University Of Denver Denver CO

Usher - Arts & Venues

Expired Job

City And County Of Denver