Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

User Experience Sr Manager

Expired Job

Home Depot Atlanta , GA 30301

Posted 3 months ago

POSITION PURPOSE

The User Experience Sr. Manager is responsible for attracting, retaining and developing top talent focused on designing intuitive, quality products through collaboration with end users and modern software development teams.

The User Experience Sr. Manager works closely with teams of designers to support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.

The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
40% - Strategy & Planning:

Drives user experience by reviewing performance and directing work efforts of Designers to ensure products are aligned with company, stakeholder and end user priorities

Aligns user experience efforts across products and projects

Understands enterprise goals and KPIs to ensure value is delivered against them

Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help design enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience

Communicates with key user and operational groups to understand business needs

Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders

Presents complex design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners

Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner

Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives
30% - Delivery & Execution:

Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise

Documents, reviews and ensures that all quality and change control standards are met

Reviews recommended designs and work of UX team members to ensure that designs are aligned with company, stakeholder, and end user priorities

Receives and prioritizes incoming requests from business partners and stakeholders

Guides the analysis of user experience data and provides recommendations to address business needs

Coaches and pairs with product team members (UX, engineering, and product management) across product teams to design solutions and share best practices

Guides the creation of designs such that information is easy to find, consume and understand

Leads the communication of ideas and designs to end user and product team members

Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
30% - People:

Provides leadership, mentoring, and coaching to User Experience professionals

Attracts, retains, and develops top talent

Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback

Fosters collaboration with team members (Engineering, Product Management, etc.) to drive value and identify and resolve impediments

Acts as a proponent of UX practices

Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs

Guides more junior team members in strategy, alignment, analysis, and execution tasks

Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

NATURE AND SCOPE

Typically reports to the Technology Director, Sr. Director or Vice President.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Travel:

Typically requires overnight travel 5% to 20% of the time.MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Must be legally permitted to work in the United States

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 10 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

10+ years of relevant work experience

Proficiency in working as a UX Designer or Researcher in a modern software development based enterprise environment and overseeing team members

Proficiency in guiding more junior team members through User Experience fundamentals in a professional setting

Proficiency in managing and growing team members in a professional setting

Proficiency in balancing workloads across teams

Mastery in one or more of the following disciplines: user research, interaction design, information architecture, visual design; Experience with the others

Mastery in translating user needs into visual assets and guiding others to do so

Mastery in working as part of a collaborative, cross-functional modern software development team

Knowledge, Skills, Abilities and Competencies:

Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs

Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders

Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Develops Talent: Developing people to meet both their career goals and the organization s goals

Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action

Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics

Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Manager User Experience

General Electric

Posted 2 weeks ago

VIEW JOBS 9/5/2018 12:00:00 AM 2018-12-04T00:00 Sr Manager - User Experience * GE Transportation * Experienced * Posted 7/16/2018 11:52:40 PM * 3141659 * Job Function: Digital Technology * Business Segment: Transportation Digital Solutions Location(s): United States; Georgia; Atlanta Role Summary: You will help build the future of digital technology, ensuring business objectives are met and users are delighted. You will apply your knowledge of management, user experience design methodologies, best practices and proven processes to help define, design and deliver digital technology projects and products on budget, within planned schedule and with superb quality. You will lead user experience engagements that require in-depth knowledge in specialized business domains. Essential Responsibilities: In this role, you will: Build a world class design team to consistently deliver complex software platforms and research projects of varying size and duration Coach, mentor, lead, and provide career guidance and development for a group of UX professionals Identify skill gaps within the team and work to fill gaps with talent, experience or training; develop, on- board or implement new tools and processes to enable the team Utilize your technical proficiency in Design Research, Visual Design, Interaction Design, Design Technology or Content Strategy by owning and managing multiple rapid research, design, prototyping and product development efforts, including budgets Oversee multiple large-scale UX engagements to ensure timeliness and quality Influence change and business decisions through partnerships with others Work with product owners and architects to develop multi-generational product plans Work directly with customers and users to understand business and technical needs Work with product owners across the businesses to understand market needs & vision; work with teams to quickly translate that vision into designs for software Participate in and lead team discussions relative to current user experience projects Demonstrate a strong understanding of Agile / Lean UX methodologies Guide effective documentation and communication of design - via wireframes, mockups, requirements engineering and UI components Communicate effectively both within immediate team and GE leadership. Ensure team receives consistent messages and has clear understanding of business direction, strategy and results Qualifications/Requirements: Basic Qualifications: Bachelor's Degree in Interaction, Graphic, or Industrial Design preferred or in "STEM" Majors (Science, Technology, Engineering, and Math) or related field; or equivalent work experience A minimum of 6 years of professional experience in user experience design Eligibility Requirements: Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills Must be able and willing to travel up to 20% Must be willing to work out of an office located in Atlanta, GA Desired Characteristics: Technical Expertise: Leads team's engagement with product owners and other business stakeholders to frame problems, prioritize and scope design efforts, receive and respond to design feedback, with the ultimate goal of shipping a high-quality product that is valued by our customers Leads teams to use participatory design activities (e.g. paper prototype co-creation, card sorting) to understand vision, business model and assumptions and tacit knowledge about user needs and behaviors Leads teams to conduct user research to understand user needs, mental models and working contexts Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition Leads teams to create annotated prototypes or wireframes of user interface designs that visually and textually communicate the behavior of a software application Facilitates constructive design thinking workouts Business Acumen: Directs and mentors others to use systems thinking to address problems and questions at scale Plans and scopes design programs that improve product and service UX at scale Creates, analyzes & manages projects that provide direct business impact Demonstrates detailed knowledge of how industry trends & competitive landscape impact GE Partners with business leaders to align strategic projects with business objectives Sees patterns within industry issues Identifies new project opportunities based on design thinking principles and prior outcomes Translates the realistic and creative ideas into plans and actions. Thinks beyond boundaries to create vision Leadership: Uses facilitate techniques to lead cross-functional teams Recognizes and shapes group dynamic, energy, progress, unproductive/disruptive behavior toward desired goals of session Influences through others, including by use of experts or other third parties. Builds direct and "behind the scenes" support for ideas. Foresees downstream consequences and effectively tailors communication strategy to support a positive outcome Uses root cause analysis to identify, correct and/or eliminate the causes of problems as well as the problem itself Recommends corrective as well as preventative actions. Recommends time frames in which to execute preventative actions. Initiate change requests in response to risks that threaten the projects. Provides advice in managing business risk Communicates functional strategy and roadmap with sufficient detail for teams to utilize Coaches others on effective presentation skills Collaborates with leadership on mediums and messages that drive the intended direction of the organization with measurable results Personal Attributes: Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions Excellent communication skills and the ability to interface with senior leadership with confidence and clarity Identifies new opportunities by creating bonds of trust with customers. Creates a team environment where people are motivated, share more, feel more engaged, and ultimately perform better Is able to help colleagues see the value of a human-focused perspective in technology research, design and development Acts and decides appropriately when all available information may not be possible to obtain Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices Finds important patterns in seemingly unrelated information. #DTR About Us: At GE Transportation, we are in the business of realizing potential. We are a global technology leader and supplier of equipment, services and solutions to the rail, mining, marine, stationary power and drilling industries. Our innovations help customers deliver goods and services with greater speed and savings using our advanced manufacturing techniques and connected machines. Our digital solutions , which provide data-driven insights to improve efficiency, utilize Predix – GE's cloud-based operating system for the Industrial Internet. Established more than a century ago, GE Transportation is a division of the General Electric Company that began as a pioneer in passenger and freight locomotives. That innovative spirit still drives GE Transportation today and is strengthened by our ability to serve customers more holistically through the GE Store – a global exchange of knowledge, technology and tools across all GE businesses that ultimately provides better outcomes for customers. GE Transportation is headquartered in Chicago, IL, and employs approximately 10,000 employees worldwide. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Locations: United States; Georgia; Atlanta GE will only employ those who are legally authorized to work in the United States for this opening. General Electric Atlanta GA

User Experience Sr Manager

Expired Job

Home Depot