User Experience Researcher

Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord injury, brain injury, stroke, multiple sclerosis, spine and chronic pain, and other neuromuscular conditions.

Join us in our mission to help people with a temporary or permanent disability, rebuild their lives with hope, independence and dignity, advocating for their full inclusion in all aspects of community life.

At Shepherd Center, you'll discover a diverse and inclusive environment, enlightened leadership, a culture of teamwork, professionalism and mutual respect. If you are seeking career advancement, continuing education opportunities coupled with a welcoming and fun workplace, competitive compensation and employment benefits, visit our careers page to explore current openings.

The User Experience Researcher participates in collecting, entering, processing, and analyzing data obtained through user-centered research projects on established and emerging technology solutions and concepts for people with disabilities. This role also assists in designing research projects, recruiting participants, collecting data, ensuring data integrity and security, writing user-needs/user-experience research reports, manuscripts for publication and grant proposals.

Accountabilities:

• Help design research studies on assistive technology, usability, and disability.

• Participate in study planning.

• Interact with research participants.

• Collect research data

• Organize and maintain research participant records

• Provide support for research team

• Coordinate data collection

• Maintain detailed study records

• Assist with production of tables and graphics

• Assist with writing research reports, papers, articles, presentations

• Assist team efforts as needed

• Conduct literature searches for research manuscripts, identifying articles relevant to a selected topic

• Communicate project progress informally and in regular team meetings

• Prepare administrative reports as required.

• Maintain and update files related to data collection activities, presentations, publications, or other dissemination activities as needed.

• Maintains knowledge of current and emerging assistive and consumer technologies for people with disabilities

Qualifications:

• Bachelor's degree required, preferably in psychology, public-health, engineering, social sciences or related fields.

• Two years research, engineering, or clinical experience in industry, educational, or health care setting, preferred.

• Preference for knowledge, skills, and/or experience in research methods, data analysis, and writing/communication, including evaluating consumer information and communication technologies (ICT), and user-experience/user testing research.

• Skilled in use of productivity software (Word, Excel, PowerPoint, Access) required; knowledge of SPSS preferred.

• Strong analytical, writing, and organizational skills.

• Excellent communication skills.

• Ability to solve problems, coordinate communications among research and clinical staff on site and at partner institutions, and manage administrative functions and records.

• High level of attention to detail and ability to multi-task.

• Ability to communicate with external stakeholders and engage/recruit people with disabilities.

• Ability to engage/communicate independently with external stakeholders, including project owners on the client side and research participants.

• Must possess or obtain CITI program certification in human research subjects protection.