User Experience Designer

User Experience Designer

Reporting to the CTO, the UX Designer will be responsible for creating intuitive and engaging product experiences that delight our customers. This role requires a deep understanding of user needs, strong design skills, and the ability to collaborate effectively with cross-functional teams.

Location

• Ann Arbor, Michigan / Detroit metro is preferred.

• Flexible on location for the right candidate

Responsibilities

• Collaborate with the Product Manager, CTO and other internal and external stakeholders to understand product requirements, user needs, and business goals.

• Create user personas, journey maps, wireframes, prototypes, and other UX deliverables to communicate design concepts and solutions.

• Help translate "jobs to be done" for user personas into intuitive and visually appealing user interfaces for web and mobile applications, following best practices in user-centered design.

• Create and own the design system for S-Docs for all the entire product UI/UX

• Collaborate with engineers and product owners to ensure that designs are implemented accurately and meet usability and accessibility standards.

• Drive the use of accessibility, user-centered design principles, and best practices within the organization.

• Conduct user research, including interviews, surveys, and usability testing, to gain insights into user behaviors, preferences, and pain points.

Skills and Qualifications

• 3-5 years of experience in a UX design role, preferably in a SaaS or Software product environment

• Bachelor's Degree in human-computer interaction, graphic design, or related field

• Proven experience as a UX Designer or similar role, with a strong portfolio showcasing your design process and results.

• Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar.

• Solid understanding of user-centered design principles, information architecture, and interaction design.

• Experience conducting user research and usability testing, with the ability to translate findings into actionable design improvements.

• Strong communication and collaboration skills, with the ability to effectively present and explain design decisions to stakeholders.

• Ability to work independently and manage multiple projects simultaneously in a fast-paced, deadline-driven environment.

• Experience working in Agile development environments is a plus.

• Knowledge of CRM platforms like Salesforce and associated design systems is a plus

• Familiarity with front-end development technologies such as HTML, CSS, and JavaScript is a plus.

Join us in revolutionizing the way businesses leverage Salesforce technology to drive growth, automation and innovation. If you're passionate about technology, customer success, and making a meaningful impact, we want to hear from you! Send this position and your resume to careers@sdocs.com.