User Experience Designer I

Blue Cross of Idaho is seeking a User Experience Designer who will be responsible for design, development, documentation, debugging, and support of the user interface to optimize user experience.

What we are looking for:

Experience: 2 years' user experience designer, interaction designer, or similar/relevant experience

Education: Bachelor's Degree Interaction Design, New Media Design, HCI, related field of study, or equivalent work experience (Two years' relevant work experience is equivalent to one-year college

• Strong technical writing experience to communicate tech specifications

• Project management and agile experience

• Forward thinking with a vision

• Experience with web or portal features and functions

Your day may look like:

• Articulates, develops, and models the end user experience. Creates process flows, prototypes, wireframes, and/or visual designs.

• Assesses and optimizes the performance of new and existing features by actively participating in usability testing, user research, and interpreting analytical data.

• Collaborate in the design and creation of the user-facing components (interface).

• Collaborates with key stakeholders to develop use cases and requirements.

• Defines, develops, and maintains detailed user-interface specifications.

• Collaborates with key stakeholders to assure brand alignment across customer touch points.

• Responsible for ongoing website content and functionality administration.

• Plans and conducts usability research projects, including working sessions, walkthroughs, surveys, interviews, for focus groups.

• Performs other duties and responsibilities as assigned.

We also like you to have:

• Experience with provider community and operations

• Experience with Provider contracts and requirements

• Compliance requirements (CMS, IDHW) and how we meet requirements

• SharePoint knowledge

• Analytic experience

• Curious mindset and investigative intuition

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.