User Access Analyst

• This position is remote within the USA. We are currently only considering applications from residents of the following states: California (CA), Connecticut (CT), Florida (FL), Georgia (GA), Kentucky (KY), Michigan (MI), North Carolina (NC), Nebraska (NE), New Jersey (NJ), Nevada (NV), New York (NY), Ohio (OH), Oregon (OR), Virginia (VA), and Washington (WA).

About Sterling Bank & Trust, FSB: Sterling Bank & Trust provides a comprehensive choice of banking solutions, innovative loan products, and outstanding personal service to individuals, professionals, businesses, and commercial customers as a trusted neighborhood bank. We're known for highly competitive deposit rates, expertise in mortgage lending, and keeping deposits at work in the local community. Our customers know that they can stop by any branch and be treated like family. Since the Bank was founded in 1984, our customers have trusted us to help them handle their banking and financial needs. With over $2 billion in assets, Sterling Bank & Trust continues to grow better to serve our customers in communities across the U.S

Position Summary: Sterling Bank & Trust is hiring a User Access Analyst for the Information Security Operations Group. In this role, you will combine analytical ability, technical integration skills, and creative thinking to contribute to IAM projects and operations. You will collect requirements, evaluate technologies, and recommend solutions for authentication and identity management services. As the User Access you will be responsible for the daily IAM operational activities, including the timely on-boarding, off-boarding, and cross-boarding of system access.

Essential Duties and Functions (include but are not limited to):

• Act as primary source for granting and managing access for all bank applications

• Monitoring computer networks for user access issues

• Document inappropriate user access breaches and assess the damage they cause

• Perform both internal and external access audits - especially with considerations for appropriate governance standards, including Gramm-Leach-Bliley and Sarbanes Oxley

• Assist in updating the company's incident response and disaster recovery plans

• Stay current on IT security trends and news

• Train end-users in appropriate cybersecurity access considerations as needed

• Complete all other appropriate tasks assigned by Information Security Operations Manager

• Completes all required product, service, and compliance training as it relates to the position and employment with Sterling and adheres to BSA Policy and procedures.

• Perform all the above duties consistent with professional ethical standards, including reporting any observed ethical violations to the appropriate management, management and/or Board level committees, and/or the Bank's ethics hotline.

Core Competencies:

• Integrity

• Sets high standards of honesty for self and others; transparent intentions

• Self imposes standards of excellence to ensure no aspect of work is neglected

• Demonstrates trustworthiness and takes responsibility for one's actions

• Keeps commitments that align with Sterling's Code of Business Conduct and Ethics

• Inclusion

• Treats people with dignity and respect

• Objectively considers others' ideas and opinions

• Creates a welcoming environment and promotes cultural competency

• Actively seeks opportunities to volunteer and partner with non-profit agencies

• Continuous Learning

• Completes all required training to ensure compliance

• Identifies and participates in learning activities that lead to professional growth

• Stays informed on industry trends and changes to achieve individual, team and organizational goals

• Actively seeks and utilizes feedback to improve and continue to grow professionally within the Bank

• Synergy

• Utilizes oral and written communication to enhance the relationships between teams, customers and the community members

• Collaborates together using teams' expertise and knowledge to maximize results

• Actively seeks information to understand team members and customers' circumstances, problems, expectations and needs

• Dedicated to creating opportunities allowing teams and individual reach full potential

Technical Competencies:

• Technology

• Tech savvy, creative and leverages technology to increase efficiencies. Experience with creative project management software and project management tools to keep project on time and within budget.

• Attention to Detail:

• Accurately and carefully follows established procedures for completing work tasks

• Initiates action to correct quality problems or notifies others of quality issues as appropriate

• Communication

• Strong verbal and written communication with capability to present in front of small and medium size groups.

Required Experience and Education:

• Associate's degree (A. A.) or equivalent from two-year college in Information Technology or related area; and three years related experience and/or training; or equivalent combination of education and experience.

• Minimum of 3 years in Information Security Access Management

• Knowledge and experience with Microsoft Active Directory with regards to File/Folder Permissions and User Management

• Working knowledge of Microsoft, Outlook, Word and Excel - preference to working knowledge with O365

• Knowledge of Security principles as they apply to identity & access management

• Experience in an ITSM environment

• Familiarity with SIEM/SOAR/EUBA, IDS/IPS technology and concepts

Preferred Experience and Education:

• Bachelor's degree (B. A.) from four-year college or university in Information Technology, Computer Engineering, Cybersecurity, Computer Engineering, or Business Analysis or related area; and three or more years related experience and/or training; or equivalent combination of education and experience.

• One or more of the following certifications preferred:

• ITIL Foundations

• CompTIA Security+

• GIAC Information Security Fundamentals

• Experience in developing and implementing Identity and Access Management Controls

• Familiarity with the following IT Security Frameworks preferred:

• Payment Card Industry Data Security Standards (PCI DSS)

• ISO 27001 / 27002

• COBIT

• SOX

• GLB

Pay & Benefits

This position is eligible for full-time employee benefits. The base pay range for this role is between $54,000-$60,000 per year and is remote within the USA.

We are currently only considering applications from residents of the following states: California (CA), Connecticut (CT), Florida (FL), Georgia (GA), Kentucky (KY), Michigan (MI), North Carolina (NC), Nebraska (NE), New Jersey (NJ), Nevada (NV), New York (NY), Ohio (OH), Oregon (OR), Virginia (VA), and Washington (WA).

At Sterling Bank & Trust, FSB, the pay range only includes base compensation. Your base pay will depend on your skills, qualifications, experience, and location.

Sterling's compensation and benefits packages are highly competitive. Full-time Sterling employees have access to a comprehensive health care plan, dental and vision coverage, flexible spending accounts, 401(k) plans with matching contributions, PTO, and more.

Physical Demands

While performing the duties of this job the employee may be required to use hands to finger, handle, or feel; and talk and hear. The employee frequently is required to walk and reach with hands and arms and stand for long periods of time. The employee is required to occasionally sit, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Work Environment

Generally, works in an office environment, may occasionally be required to perform job duties outside of the typical office setting. The employee will be exposed to moderate stress levels associated with the performance of the job duties described above. There may be extended periods of computer and telephone use while performing job duties. Employee will be intermittently seated, standing and/or walking during the course of a normal business day. While every precaution is taken to avoid exposing employees to dangers in the workplace, working in a financial institution may expose employees to certain hazards in the event of criminal activity including robbery and/or attempted robbery.

EOE Statement

Sterling Bank and Trust is proud to be an equal employment employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

California Consumer Privacy Act (CCPA)

The employee will adhere to all Information Security and Privacy Policies along with applicable procedures to ensure that customer information (PII) is not altered and remains accurate and complete. Participation in required training to maintain knowledge of how to ensure all customer information (PII) remains protected is required.